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January 2024 by Bernie Schmall
I have only had positive experiences at the Portage, MI store! The printing department is excellent providing impeccable service every time I visit. Anytime I have a question or need help in other areas of the store a team member is always available and willing to accommodate. I highly recommend this store!!
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November 2023 by Sheryl McDonald
With all the challenges and personalities, ups and downs that we face on a daily basis since Covid, it was quite nice to interact with the employees at Office Depot and get friendly courteous and personable service. Thank you for making me feel like a valued customer!
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November 2023 by Andria K
Awesome store! Clean and well stocked! Excellent workers too! Ready to help! It was wonderful ♡
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November 2023 by Spencer Streeter (DJ REM)
Employees were extremely helpful and helped us with all of our printer needs. Would definitely recommend and will go back.
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November 2023 by Sloan Sells Michigan
I drive across town to the Kalamazoo store most of the time because the fill in manager at the Portage store is rude. I have talked to a lot of people who feel and do the same.
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November 2023 by Erika Johnson
I bought a laptop here. The manager at the time is responsible for a data breach. Including the home address of a local judge and her immediate family, complete accounting history of a deceased marines estate, and countless incidents of fraud. Turned out, his sister is my neighbor. IFrom the moment I logged my info into that laptop everything was accessed and fraudulently used. I never once had the computer secure from the time I first powered it on. I’m still recovering from the damage done.
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October 2023 by cynthia tyson
Office Depot is a nice store to shop at. I would highly recommend giving Office Depot a try for any new customer.
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September 2023 by Kerri Sienkiewicz
Company does not stand by their guarantee of “order 1 hour before store closes and we will guarantee your order will be ready for pick up within 20 minutes or you will receive $20 off your next qualifying purchase.” I placed an order at 6:00 pm on Monday store closed at 8:00 pm, went into the store to pick up the order at 7:40 pm. Asked them if they could just mark my order “complete” since I was there with the items I purchased in hand and the manager told me “I will get in trouble and I cannot do that.” So I thought “oh well, I’ll just come back tomorrow.” By noon the next day it was still not ready. I called the customer service and they were not helpful with the situation. No customer repair attempts were made and “$20 off your next qualifying purchase” was not offered, and when asked it was “go back to the store and see if they will honor this.” I will definitely not be ordering from here again, especially not the curbside. I’ll stick with what works Target, Amazon, etc.
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August 2023 by Kevin H
I started a business account at this store today and made a larger purchase. The selection was great for what I was looking for and the store was clean. The "staff" were completely inept. Two were sitting on the checkout counter discussing their low wages while there were 4 customersin line. One was attempting to eat a burrito, and the fourth was doing her best to help me with a special order, however, had no knowledge on how to do it. I attempted to be cordial, however, not one of these employees had a proper name tag and avoided any pleasantries. I completed my order and went back to my vehicle thinking the receipt was a bit light. I reviewed my receipt and noticed one special order item was not placed, so returned to the same cashier. The order was corrected with moderate difficulty again. As I was leaving, again in an attempt to be cordial, said "have a good Sunday ladies." I kid you not, there was a low muffled hiss from one of the staff. I am completely taken back. If I hadn't spent 45 minutes placing my order I would have returned everything right then and there. This was my first, and last experience at this location.
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August 2023 by Linda Diroff
The store at Westnedge, Kalamazoo has exceptional staff members; knowledgeable and friendly. Shout out to Peyton and Lauren!
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July 2023 by Nick Lesinski
Max in the print/ship area is a rockstar and will get all of your needs handled quickly, promptly and professionally.
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July 2023 by Shaun Anderson
Three employees working, two customers in the whole store. Been waiting to pay for over 10 minutes. If my daughter did not have her heart set in a Dino pen I would of left.
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June 2023 by Corina Groeger
The complete experience went great, from online ordering to curbside service. It was very fast, store associates were very courteous. Product was as expected, in perfect condition. Will definitely come back. GREAT JOB!!
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June 2023 by Sandra Paynter-Burchette
Normally I receive great service and products from this store but today I faxed a document and was not provided a confirmation or receipt. The cost to fax was $13. Managers response " I'm sorry, there's nothing we can do"I'm sorry, not good enough
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June 2023 by Stacey Pennock
The Westnedge store and store manager always goes above and beyond. I am so thankful for them, I send over things to be printed and they are #1 at making it happen!
