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April 2024 by Stephanie Russcher
They use to be a lot better few yrs ago under different management. I believe management has changed. Now it's a struggle to bring things in as they keep changing rules. I wish they would stop changing rules because it's highly nerve wrecking. Otherwise, so far I have been able to mostly find my needs here.... .
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March 2024 by Paige Ramsey
We drove 40 minutes to come here and they don't have the courtesy to put online that they are temporarily closed for the day. The sign on the front door says their Facebook says they are closed, not everyone follows on Facebook.
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February 2024 by Lindsay Noble
Fine to shop at. Trying to sell back is a bit ridiculous. Particular about the type of “receptacle” you bring clothes to be picked. In ways that don’t make any practical sense. Seems more like they don’t want you to bring clothes to exchange, even though it makes up 90% of their inventory. I thought I would try to get some money back but I’ll pry just donate somewhere else and save myself the hassle in the future.In response:While I understand your requests to limit quantity, you are still accepting items from peoples homes. I can understand asking for items to be cleaned and organized but anything can become “musty” if kept in poor conditions. Asking for a very specific tote, plastic container or laundry basket isn’t equitable.
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January 2024 by Emmy Braasch
I love this place! If you have the time to look through everything, you will find amazing deals and such cute items. The employees at check out are always so kind. I always walk out with a large bag. I've found some cute vintage toys, and always find TONS of clothes for my infant and toddler. Some may find it overwhelming bc they have so much to choose from, but i love it! Always good quality, no gross stains, and they often have great clearance!
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December 2023 by Shanique Garcia
This is a great place to buy used baby/kids clothes and toys. However, I suggest if you’re looking to get any return on your item you try selling on Facebook marketplace or other outlets first. I sold 3 items today for a total of $19 luckily they were either given to me free or purchased 2nd hand.
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November 2023 by TheNomadicMonkey
Nice clean store. Lots of options for all ages of toys and clothes and other things to buy for your kids. Staff is very friendly.If ya have kids and want to shop for them on the cheaper side of things , this store maybe for you.
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September 2023 by Ambie Bambie
They give you a fair percentage of what you donate. Staff is friendly. Good quality clothing toys ...
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August 2023 by Maria Reo
I brought in a tote of items to sell. I received less than $1 per item. I had name-brand clothes such as an Adidas tracksuit, Nike outfit, and some high-end boutique items. What frustrated me most is that they bought only part of multiple outfits. I had a 3-piece outfit, and they would buy just one piece. This makes it impossible to resell nice outfits or donate them later on. It was very clear what outfits went together. Everything was thrown back into the tote in a huge mess. I will never sell here again.
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May 2023 by Keri Newell
Never buy anything I bring in even if it is brand new with tags ..... though it was a second hand store not a turn every customer away store
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April 2023 by Steven Mastenbrook
Brought in a tote and a stroller. They said it would be a 4 hour wait. Got a text 4 hours later that offer was ready. Went in to store and the lady didn't know the stroller was mine. They also only offered about $1 per item. Most clothes were carter and named brand. She said they give sellers 30% of what they sell the items for. Kind of ridiculous if you ask ne.
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April 2023 by Aakash Gupta
Lovely store that deserves much more than 3.x. Well organized, great selection prices, great staff.
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December 2022 by Sarah Rork
Wonderful Store. Very friendly staff. Excellent variety, clean. And they give you I think over fair pricing for used items. Will always shop there.
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November 2022 by A. Burrows
The Kalamazoo store is AMAZING! It's huge and clean and very organized. I noticed they don't buy clothes as often as the other stores, but still a great store.
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October 2022 by Chelsea Velazquez
Tried to sell my babies items 3 times and each time they have different excuse to why they would not buy them. ( Short staffed, computer issues, don't buy on weekends.) They don't answer the phone so I could call ahead of time, so wasted my gas on 3 different occasions. Employees look like the rolled out of bed and went to work. I asked them for a 1800 number to express my disappointment and they tried to tell me there is no corporate office to call as if I was born yesterday. Well they got an email anyway. Hope they do something about this staff and get people who really wanna work and follow the cooperate protocol.
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September 2022 by Dy Oie
I try to call ahead if selling things as somedays they don't accept anymore. Had pretty good experience. Organize and clean! Staff is attentive!
