-
November 2023 by Matt Trottier
I've always had a great experience with this branch. Mike is awesome and incredibly knowledgeable about their products.
-
September 2023 by Annmarie Davidson
I called one day to inquire about some bulk paint orders and was basically mansplained by a guy named Jeff. He seemed very impatient, definitely rude and had no desire to earn my business.My client met me there after their sale started and the man behind the counter was helping another customer. He did not look at either of us, or even say hello. Nada. It's as if we weren't there. We went about our business and were in there about 10 minutes. Another gentleman came from behind the back and started assisting the existing customer. Again, no one looked at us, offered to help, or pretended to care in the slightest.We both decided to take our business elsewhere and on our way out I let them know the reason we were leaving was because no one even glanced at us until they saw our backsides.You never know who your customer is, what their project needs are, or what their budget is UNLESS YOU ASK. SW left some money, quite a bit actually, on the table and I don't plan to be back. As me and my clients businesses grow, we will choose to work with companies who value our business. Sherwin Williams has been eliminated from that list.
-
September 2023 by Gene Nelson
Good customer service. Nice sale for the month of September.
-
July 2023 by Frank Montgomery
They are there on time so your not late! Very friendly and helpful. Have large area in back for loading!
-
July 2023 by Darcy Houchin
Always a great experience when I come here. The staff are super helpful and knowledgeable.
-
May 2023 by Niki McNeil
Great service and product recommendations from fun and staff.
-
April 2023 by Justin Wojciak
The store manager (Mike) provides exceptional service! Multiple times he has gone above and beyond to help me acquire the paint that I needed for various projects. The staff are friendly and they almost always walk the paint out with you (heavier orders) This location does it right!
-
April 2023 by Project Completion LLC
We love working with Mike and his amazing staff. Their customer service is always beyond measure and their store is immaculate. We appreciate the extra help and advice they offer as well for our clients.
-
April 2023 by JLFBanaag
Ask for Mike, his customer service is top notch. Friendly, helpful. Got our paint matched up from an old batch. I'm definitely going here for all my paint needs
-
March 2023 by Peter Castner
You want the best paint in the business, than head down to Sherwin-Williams Paint Store today and don't delay!
-
February 2023 by Billy Reffitt
Mike demonstrated the epitome of customer service while doing a good job of upselling me. Sherwin has a lot of great people, Mike here at Portage is definitely one the best!
-
February 2023 by Joan Otoole
This store was super clean and the staff so helpful.
-
January 2023 by Millie Thomas
Store manager Mike has been excellent and professional when I've called my orders in ahead of time and interacted with him. However, cashier Christian has much to be desired when it comes to customer service. Barely talks during transaction, doesn't clarify things, doesn't listen to instructions or the already given answer to a question, and in general is slow.
-
October 2022 by Jean-Francois Ndomb
The best. Shout out to the store manager Mike.
-
August 2022 by Brandon Hooks
This is the first time in the store but after meeting Mike I will be a lifetime customer. Mike is a phenomenal guy with an eye for detail. He helped customize a color on our front door to match our walnut garage door and it turned out amazing. I was really impressed by him. He always had a smile on his face, offered to take paint out to a customers car. Sherwin Williams is lucky to have an employee like him. The level of service he and his coworkers provide is rare these days. Please acknowledge Mike for being a phenomenal employee and genuinely nice person who loves his job. He is the reason most customers return.
