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December 2025 by Simply Suzanne
Mel took plenty of time to thoroughly explain options and also stepped back to give us time to discuss and make our decisions. We left with a new bed purchased that was just right for our best sleep, best fit in our home and the best price. We even picked out a couple items to enhance our new purchase. Thanks Mel for your guidance. Have a merry Christmas and prosperous new year!
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December 2025 by Dann Klaassen
Hannah's knowledge, patience, and no pressure approach was a refreshing experience in today's sales world. I usually am quite reserved with dealing with a salesperson, but Hannah's unique caring and personalized presentation made us feel right at home working with her. We left the store very confident that we made the right decision and could not have been served any better.
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December 2025 by Sharon Huge
Hannah,Was very good explaining everything about the bed. Very pleasant to talk to.
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December 2025 by Robert Miller
Hannah was very helpful and knowledgeable. She helped a lot in showing us all the different options and making sure we understood.
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December 2025 by Todd Brodie
Carma was super professional. We appreciated her approach. She exceeded our expectations! Very pleased with our purchase!
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November 2025 by Michael Driscoll
Met a really genuine soul at sleep number yesterday, while out shopping for a new bed. His name was Mel he made us feel loved like a friend and not just another customer. Just like our friend John Kerryđ„° once was just a stranger to us and a sales guy and made us feel like family. I appreciate sales people like this so much! Thank you
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November 2025 by Richard Moss
Friendly and helpful with no pressure sales
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November 2025 by Marcus Johnson
Mel was very helpful, and informative.
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November 2025 by Diane Wismer
I am a returning customer after having a sleep number bed for the last 20 years. It will be the only bed I will ever buy.
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November 2025 by Russell Trongo
Very helpfull & didn't waste our time trying to sell us something we didn't need. Thank You.
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November 2025 by Mary Memmott
We really appreciated the chance to be able try out the types of beds without any sales pressure. Mel was very helpful. This is our second Sleep Number.
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November 2025 by Carla Sykora
We received excellent attention from Carma at the Portage, Michigan, Sleep Number store. She answered all our questions and provided helpful quotes to guide us in our decision. The pillows she chose for us were spot on and we are enjoying them while we wait for our bed to be delivered.
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November 2025 by Bob\u0026Pat Hubbard
We love our Sleep Number bed! Purchasing was a fun and interesting process in-store. They have several models set up to try. The sales rep was amazing in explaining how the bed works and helped to find my comfort number. Being older, I opted for the 8. The vibration and auto adjusting cool plush top mattress along with an app to provide an analysis of nightly sleep has really provided us improved rest.
The bonus was utilizing zero percent interest over 12 months! Highly recommend Sleep Number!!
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November 2025 by Julie Wagar
Excellent customer service!! Thank you Carma!
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November 2025 by Sam Accorso
We had our first Temperpedic mattress for 20 years and loved it. Bought another and havenât had a good nightâs sleep since. So we decided it was time to check out a Sleep Number bed. All of our friends who have them rave about their comfort and the great sleep they provide. My wife and I shopped at the beginning of their most recent Black Friday Sale. We were particularly interested in the Ile model, which is only available during these sale times, as they are on sale for 50% off. Hannah was our salesperson and she did a wonderful job of explaining everything to us and letting us take our time deciding what we really needed/wanted. She didnât try to push any particular product or try to upsell us on anything. We ended up choosing that Ile in a split-king form, so that both my wife and I will have completely independent control of our head and leg positioning, as well naturally of our firmness or âsleep number.â We canât wait to get ours installed and are happily recommending Hannah and the Portage store to all our family and friends!