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April 2024 by Dustin
I wouldn’t know how their food is. Their doors were locked. It was 3:30pm on 4/7/2024 when I tried to go into the dining room. They should put a sign on the doors stating that the shop is closed.
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March 2024 by Gust V
Consider placing a notice at the main entrance indicating that the lobby is closed. This will save customers the inconvenience of parking and walking over, only to discover the door is locked. Please do not send an email to make my complaint known. Just worry about the matter.
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March 2024 by Devin K
No plain bagels
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March 2024 by Matthew
They need to clean better. Place was pretty dirty. Kitchen and lobby area.
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March 2024 by Klub Member
So it's Sunday february 25th at 10:00 a.m. and I I've been at Tim Hortons for almost 10 minutes standing and not one person has asked me if I needed help if they could take my order or anything there's at least seven people standing in here four of them are on their phones and the others are just standing it took me to speak up to get help this is ridiculous when there's only four other customers in the building and three of them have ordered their food already they clearly seen me and decided to do nothing
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February 2024 by Gustavo Vera
Please!!!!! Consider placing a notice at the main entrance indicating that the lobby is closed. This will save customers the inconvenience of parking and walking over, only to discover the door is locked.
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February 2024 by Jennifer Knight
So tell me how can you get any customers with the doors locked? And only drove thru open. I'm just curious.
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February 2024 by Chris Rousch
Stopped in this morning ordered two dozen donuts. The person on the speaker says umm we don’t have enough donuts to make two dozen. Then a lady comes on and says we have been behind making donuts so we don’t have enough to make that order. So I ended up getting 1 dozen and some Tim bits. Really you don’t have enough donuts ? That’s literally why you exist is to sell coffee and donuts. I drove across town to this location should have went to sweet waters. Then the cashier really looked and sounded like she wanted to be there (sarcasm) was just unacceptable
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February 2024 by Sonya Lynn
For Portage Michigan ( Westnedge)location, As much as I love your products and most of your locations. There is a MORNING shift vs evening shift conflict. They are telling me this after being the second time this happening in 2 weeks they were out of all bread products so I could get any sandwiches. The first time they just said that. The second time, they basically said that and said it was because of the morning shift not taking out enough product for the later shifts and then a coffee I wanted was not available so I left and won't be going back to that location.
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January 2024 by Raul Mireles
I had a chance to to visit here and was very pleased. I was in a hurry so went thru the drive-thru. My order was good service was good and the coffee was great. It was worth the stop and I was pleased with my service.
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January 2024 by Matthew Downing
Lately, they are always out of something. What's going on?
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January 2024 by Agrope 365
I do not recommend this place for delivery drivers. When I go to pick up an order, the main area is closed. Then, I go through the drive-thru, and they tell me that delivery orders are supposed to be picked up in the lobby. These people need better training.
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January 2024 by Nikki Cunningham
Literally made every car at the drive through wait 10 minutes each order. Just said one minute in the MIDDLE of an order and disappears for over 5 minutes.
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December 2023 by m s
Didn't get good response from employees. The service was bad. This shop is destroying Tim Horton's name in this locality.
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December 2023 by Lee Childress
This is the worst Tim Hortons we’ve ever been to. We’ve been here twice now and it actually got worse. They never have many of the menu items, it’s dirty and today the walk in is closed without any explanation or sign saying it’s closed. It’s just locked.They should strip the franchise tag from this location before it taints the rest of them.
