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January 2024 by Kelli W.
I purchased a pair of hard-to-find shoes from V&A Bootery for a Christmas present. Since we live in Texas, I had no prior experience with the store. Must admit -- I was a little nervous to order online from a store I'd never heard of. However, I called and spoke with someone, checked their reviews, and was comfortable trying. I was so very pleased with their service. Sadly, the shoes didn't work so I had to return them. When I called to explain, they were very understanding and made the entire process so easy. Don't hesitate to get your footwear at V&A Bootery -- they are just awesome! :)
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November 2023 by Meryl P.
I was very satisfied with this bootery. I couldn't find my order online but they were very helpful and called me back to tell me when my shoes would be coming.
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August 2023 by Carrie Hamminga
Great shopping experience! Lisa helped me find exactly what I needed
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June 2023 by kim sluyter
Called for a specific Boot, Merrell Moab 3 MID hiking boot. After a couple minutes on hold she came back and said Yes we have that and would hold it for me. 38 minute drive to kalamazoo only to find out No they didnt have it. What she had waiting for me was a shoe, not a boot. Not good...v&a bootery was a huge waste of time
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March 2023 by Sue Kopta
Friendly, knowledgeable staff, great selection and reasonable prices.
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November 2022 by Debbie H
Big sale on a Saturday so the store was crowded. We were waited on quickly. Their staff are always knowledgeable about the brands they sell and helpful in making sure your chosen shoe fits great.Our favorite store for shoes for years!
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October 2022 by RuthAnn Brunsting
Very nice people who were a great help. Carla helped me today and she was so awesome! This is a wonderful store to go to if you need help buying new shoes - and socks too! ?
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July 2022 by Allie B
Stopped in here on a whim; left with the exact pair of shoes I had been searching for, and they were on sale! Sales associates were friendly and knowledgeable. Thank you, Sam!
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May 2022 by Keely Golden
I've bought probably 5 or 6 pairs of shoes from this location over the past few years. Every single time I go in there, without fail, the sales associates are rude. I don't know if it's because I look young, and they assume I can't afford to shop there, but I have yet to have a good experience. Today, I attempted to shop there to buy a new pair of shoes. Yet again, I had a rude sales associate. In fact, I left without buying the shoes I needed, and I will be taking my purchases online to literally any other shop. I love supporting small and local businesses, but frankly, I'm tired of their associates being rude or dismissive. It's not worth it. I have given this store so many additional chances, and today was the last time chance they'll get from me. If you are under 40, or look under 40, don't bother wasting your time here with the rude staff. I really hope the staff does some training on treating customers fairly, and not make assumptions about a customer because they look young. *Shrug* either way, it doesn't really matter to me if they do training, because I won't be shopping there again, and I will make sure all of my friends also never shop here. Anyway, good luck with your much-needed staff training.
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May 2022 by Dan DeVillers
Local shoe store beat Amazon prices and had what I was looking for in stock. Great web presence also...
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April 2022 by David Mickey
Awesome little shoe store. The clerk helped me find a great new pair of men's dress shoes, some really comfortable Rockport shoes to be exact. I will definitely be back when I need another pair of any kind of shoe.
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April 2022 by Chris Walkowski
Great service and Will always shop here for shoes. My shoes broke down quickly and they took care of me with a replacement pair and new model of shoe
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January 2022 by Maritza Graca Lobo
Great little store, great service. I found my nice pair of winter booties at a real good price. We buy a lot of our shoes here.
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November 2021 by Frank Clark
Knowledgeable staff and great products.
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November 2021 by Bryan Stewart
Great local place to buy shoes there staff is very knowledgeable
