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November 2023 by Taylor A.
Walmart has the most ridiculous service first I was trying to get a certain item it took the man ten minutes to look it up then I saw another man flirting with two girls and asking them "what are you doing tonight" and he was talking to them since I got there and since I left and we took about thirty minutes to find everything I think Walmart needs to get better workers
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July 2023 by J K.
I am giving a five star rating to one employee in particular, and extraordinary young lady named Saba. She was working the self checkout lane and was everything an excellent employee should be. She was proactive and engaging and remarkably efficient. I heard her tell each and every customer to have a nice day and drive safely. Any retailer would be so blessed to have her working there. Well done, Saba.
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May 2023 by Amo M.
Service very bad and they don't stand for there work and so expensive I made eye class with cost $495 and I just went to Sam club same one cost $219
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December 2022 by Lenard B.
Be sure to bring your own scanner to price check, nothing is in proper alignment of prices listed on shelves or racks, and some items aren't even marked in system to be sold. It makes shopping extremely time consuming. More and more stores nationwide unfortunately are turning into this. Best option buy less and no more headaches!
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October 2022 by Paige H.
worst walmart . customer service sucks and no one answers the phone . way better off going to meijers .
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October 2022 by D R
Don't bother. None of their kiosks work, no one does anything to fix them. When you waste 4 hours of your time, 8 dollars in gas, just to try to get something done that should have taken an hour or less, is ridiculous. When you ask to speak to a store manager, that is never the person who comes up. Then when you call the store it just rings and hangs up.
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August 2022 by Landon E.
Worst store in portage go to Meijer we came here to get some water and I forgot my wallet so I wanted to use Apple Pay they don't do the service Apple Pay! And we did the coinstar and they don't do it at the self checkout nor what the person said to go to a lane so we had to go to the customer service to turn it in the cash and we waited 10 minutes for someone to help us! Worst Walmart/store just go to meijer!
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March 2022 by Abdullah S.
Im sorry but i have to emphasize how poorly managed this Walmart is... I wanted to do a return on an item i bought online, and unfortunately for me, this is the closest Walmart to me. I do not know if there are any words to describe how frustrated and unsatisfied i am with my experience. Waited in the return line for 45minutes with absolutely no acknowledgement or help, being the second person in line the whole time with 5 people in the desk helping the same person. I stood their obliviously thinking if this can get any WORSE!!!! The line kept getting packed behind me and i can here everyone's frustration of the situation. And again, no acknowledgement from the reps... (dear god help me through this). Their costumer service reps are untrained. Only if there is anything lower than 1 stars. I hope you and your family NEVER have to come here and suffer.
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July 2020 by Kaylei S.
Terrible customer service. the store closes early for no good reason as does the bottle return, when I asked an employee why the bottle return closed at 6 pm while the store was open until 8:30, she called me an ugly b**** and spat on my shoes.
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March 2020 by Mallory Simpson
I used the one hour photo option and it ended up being more like 24 hours. The women that was in working the photo center area had an attitude and was unhelpful. I sat on the phone for 15 minutes waiting to be transferred to a manager but I never was.
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February 2020 by Mary N.
This Walmart is okay but it could be better. Most of the time the services here are not always great. Every time I check I feel like I'm being watched and looked at a certain way. Most of the time food is constantly running out. They barely restock
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February 2020 by Christopher Knapp
It's a Walmart
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December 2019 by Harold Cagle
It rocks
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September 2019 by Angela Brakke
Got my photos and the turned out great.
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September 2019 by Nate Davis
Wally World!