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March 2024 by Angela Morris
Had Zoup delivered. Ordered a Veggie sandwich. It was tasteful but some of the items weren't spread out and I didn't get any Feta cheese. Also, the carrots weren't pickled as stated and I think they weren't necessarily because I couldn't taste them, so I just pulled them off the sandwich. Overall, it wasn't bad.
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March 2024 by Ray
Won't send me my w2. Has no communication. Good luck with the IRS.
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March 2024 by Thaddeus Stout
My first experience at Zoup! It was so good, the restaurant is clean and the food especially the soup delicious. The service was excellent. We will be back for meals at this location in Portage.
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March 2024 by Michael Willis
Delicious food!! Kittie was great!!
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March 2024 by Japheth Brian
The place is so good, I like the service. If you are new they gonna explain it to you.
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March 2024 by Rebecca Missler
Kitty was amazing and so kind !! She recommended so many good soups and paid attention to detail !
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February 2024 by Steven Dieterman
Manager K. Is fantastic! First tike in Zoup, she offered me a tasting of a soup I was curious of. It was delicious! Very impressed on the food and service was better than anywhere you go now adays.. 10
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February 2024 by Misty Matson
One of my favorite places in town!
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December 2023 by Maria Starr
Their soups are delicious. I tried a sample of Alligator Gumbo, Chicken Pot Pie, Corn Crab Chowder and Lobster Bisque. I ended up buying alligator gumbo and corn crab chowder. Was a tough decision deciding they all were delicious.And the staff were knowledgeable, kind, willing to help. There were only 2 employees I saw and they were working hard.It's so worth the wait and I will be back. Thank you for making delicious food.
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December 2023 by jarod musser
Ordered for group at 9am for 12 pickup. Nothing ready. One person working. Didn’t know how to make a sandwich. Still charged extra for mayo. No chicken in salads. No salad dressing. Contacted through phone and Facebook. No manager has EVER got back to us to make right. Blocked on Facebook. The owner must be quite the coward to act in such a way. Poor worker that has to deal with this horrific ownership. Old owner was much better. Terrible business12/20/24 UPdate: Really, this much later you reach out. Have tried Facebook(blocked the person who ordered when messages sent) and calling but YOU never had the courage to contact. No problem taking our money for not the product offered and want US to contact you again. Keep digging that hole! What a joke
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November 2023 by Laurie Gilman
Ordered online 2 hours prior to pick up (Portage), order not ready when we arrived to pick up. Waited another 25 minutes. Ordered 2 southwest chicken salads..no chicken, no dressing. Ordered a Tuscan turkey sandwich..didn't have the items to make, so just a deli sandwich, but was still charged $1.29 for extra Chipotle mayo. I called and spoke to the "night manager" shared our issues, was told the oven was broke (unsure how that relates to no chicken, dressing, or Tuscan turkey sandwich fixings). Told I would get a phone call, still waiting! After 2 phone calls, 3 emails, and 3 fb messenger communications (shows they read) I'm extremely disappointed in their customer service. Paying over $50 for 3 meals and only getting the soup correct is disappointing. This used to be my go to for soup, however not any longer. Would give 0 stars if available.
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November 2023 by James Kropp
Frequently unable to make your order. Also incredibly difficult to cancel an online order.
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November 2023 by Jeff Ray
We had a great experience here this evening. Staff was friendly and demonstrated excellent customer service. Food was delicious, but that's a given here.
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November 2023 by Tom Williams
Loved the soup. Yes maybe a bit pricey, but the choices look healthier than burgers and other choices from the
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October 2023 by matt paris
Last time I ate here it was amazing. Today I ordered 2 Spicy chicken and broccoli broth bowl for takeout. They put greens in my broth bowl that don’t belong and it got soggy and slimy and ruined the entire dish. $24 down the
