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February 2024 by Ida Robinson
It is way to expensive. For what it costs for a single cup of coffee, I can buy a whole can of
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December 2023 by Kim Hardin
Don't like it.
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September 2023 by Robin S
Made our coffees just as we like them, and we were even able to use our BOGO from Lansing!
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August 2023 by Chris Holmes
I love the fact that most times I am able to walk up and order without waiting in a long line like most BIGGBYs. A double espresso makes the food shopping at Tom’s much more enjoyable lol.
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July 2023 by Jess Evans
Drinks are always made great and fast but the manager is not very friendly and never looks happy to be there.
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June 2023 by Joel Hewlett
Fast friendly employees! Got exactly what I ordered made
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April 2023 by MidNightRider2001
In two visits, I experienced two botched attempts in making a simple cup of coffee. 'Twas as though the barista ruined my coffee so as to see me write a negative review and thus cause her employer to eventually go out of business. Be sure to bypass this place. And for the record, Portland, MI occupies a coffee desert and the people there have no idea how to rate a legit coffee store. In other words, this place is rated way too high. Stop at a Starbucks in Lansing or Grand Rapids or buy a Red Bull at a gas station. Listen to me now and thank me later.
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February 2023 by Randy Adams
Customer service was above and beyond.. Thanks again girls..
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February 2023 by Randy “Mr. Excitement” Adams
Customer service was above and beyond.. Thanks again girls..
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December 2022 by jennfer elise
Always great service and great coffee! Love the daily trivia and the new fun questions I've been seeing at the Elmwood location. Still wondering how I'd answer this one!
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November 2022 by Amanda Todd
Drinks were made perfectly! Great staff!
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November 2022 by Josh Dowling
Speedy service and great staff
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November 2022 by Richard Wayne Laming III
You can get some hair raising coffee
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October 2022 by kylie neuhaus
One of the worst experiences, when I tried to order my normal drink I was told they can’t do that and tried to charge me for a latte that was 3 dollars more. After I told them that I had worked for a biggby before and that I knew they could make it they flat out refused. I will never go back to this location
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October 2022 by David Campbell
Always good coffee and quick service.
