Victra is a Verizon Authorized Retailer located in Portland, MI, dedicated to providing a great experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories, all aimed at connecting technology to life. Customers consistently praise the staff for their helpfulness and knowledge, particularly highlighting an employee named Mitchell. He is described as friendly, patient, and skilled at multitasking, even during busy times. Reviewers appreciate his ability to explain details clearly and assist with various needs, making customers feel valued and understood. Overall, Victra is recognized for its excellent customer service and commitment to creating a positive shopping experience.
Mitchell did an amazing job today. There were multiple people in the store while he was by himself he was helping at least 3 people at one time at one point. He did an amazing job dealing with disrespectful customers as well.
June 2025
Alex and Mitchell were extremely helpful to me on sat 6/7/25 and 6/9/25. Great to do business here in Portland mi. Thank you. Great guys!!!
May 2025
Mitchell very helpful, explained everything to me Very friendly and knew what he was talking about. Special sales person
