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November 2023 by Mary Bassier
They seemed nice and caring at first, but they could care less about you.
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August 2023 by Susan W.
This Credit Union just killed the happiness I had with them. My 93 Y/O mother was scammed. I put in a stop payment before the scammers were able to get her money. I thought all was good, got all the info in the system, the stop payment fee went through, I was thinking we won against the scammers. Next day I look in her account.......the check I asked to NOT be paid was cashed. Just because I opened her saving to request the stop payment and not her checking, the stop payment was not recognized. My mother is out $1,000!!!!! I requested a stop payment on a certain check number.....who cares what account the request was sent from.....I gave you the check number, you took her 30.00 fee, should have been enough. So devastated
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April 2023 by Ardith Allan
I have just opened accounts at the Prescott branch and everyone was super nice. They even sent a thank you card for opening my account. They are so much nicer than the Huntington Bank in Standish.
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April 2023 by Ashley Turner
Always a great experience. The ladies are alway greet with a smile and are nice a professional.
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March 2023 by Michaela Delaney
Never had a bad experience with Northland.
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April 2022 by Denise View
I’m greeted with smiles and very politeness.
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March 2022 by Joanna Ervin
I'm pretty sure I have a tattoo on my forehead that says my mom just passed so please give me a hard time! Had to go to the bank today where my mom & I have a joint account. Had to deposit some money to pay some of her bills. As soon as the lady sees that it's me very snooty says you know you need to close this account out. Ok, so this is the same lady I gave the death certificate to and she told me I have 6 months to close it and after the deal with Spectrum given me a hard time on getting a final bill my fuse is short. I said I know I have 6 months & it's only been a month in a half and I'm trying my best to get everything taken care of. I'm still waiting for final bills. She rolls her eyes at me and said the only thing I see coming out of your account is a bunch of places you been eating at! At this point the lady (Brenda Bates) is very lucky there is a counter between us. I told her it's none of her business what's coming out of my account. Her job is to take my deposit and give me a receipt and not a hard. She then throws my licenses at me. Rude, unprofessional, & lacks customer service!
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October 2021 by Chasity Collier
They are always nice and friendly.
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September 2021 by Shannon's 4.
I love Northland Credit Union in Skidway Lake Mi., The ladies are awesome an Brenda is wonderful. Thank you Northland Credit Union
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July 2021 by D P
This credit union is terrible. The staff are unfriendly and rude. They pretend its a hassle you visit. Avoid Northland.
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June 2020 by Christina Simpson
They are rude to me everytime I go here. Makes me feel like a kid when I try to pull money out of my savings account. They arent very nice here. I would rather deal with the Nortland in west branch than the one in skidway. Dont understand why they hire employees with rude attitudes.
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November 2019 by Summer Hucul
Good place nice people
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January 2019 by Ryan Roupe
Absolutely love the clerks at Norrhland.. They are friendly as can be. They're eager to help with any of your banking needs.
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February 2017 by Nebula Jae
One of the workers told me tthat my account was closed making me think my taxes were not going to be deposited as. She said making me open an account elswhere in skidway lake
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February 2017 by Julie Shiel
Staff are great.
