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January 2024 by Carly Kozak
Chuck has done great work with multiple vehicles of ours. He gives an honest price and has a quick turn around. I would recommend him to anyone in the area!
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January 2024 by Noah Thornton
I had a wonderful experience with this company, I had help with being locked out of my car. The service was fast, and Chuck was very kind. 10/10 would recommend to anyone in the area needed auto help
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October 2023 by Chloe M.
The costumer service at Auto Express Tire pros seriously goes unmatched. These guys are great and skip all the BS. Always a fair price and always a job well done!! I wouldn't go anywhere else for my tire needs!!
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October 2023 by rajesh thakur
If there were 10 stars I would have given 10 of 10 . Nice and humble person chuck was ready to do work on weekend as I had a problem with my car, he being a nice person accommodated immediately and repaired it with in 30 minutes and was on road again . I recommend him for any repairs when you are vacation on this side .
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October 2023 by Poonam Thakur
We are so blessed to meet chuk and have our car repaired by him while we are on our fall color trip.We got hit by big log and car started making sound we were so worried about going back home which is 200 miles awayLuckily chuk was only one opened on weekends and he made us so comfortable making our family sit in his study room as it was cold outsideHe did repair our car within 20 mins and we were back on roadThank you so much chuck and family and helping us. We are very much thankful to you ??
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October 2023 by Rich G.
Excellent, trustworthy service. We have been servicing our cars and buying tires from Auto Express Tire Pros since we moved to Santa Cruz. They are friendly, helpful and knowledgable. Top Notch service for your cars. I highly recommend them.
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September 2023 by Richard V.
Paul and his team will give you an honest evaluation of your repair needs and execute tremendous service at a fair price with no nonsense or subterfuge. They don't cut corners and will tell you straight up what they can do and what it will cost. For tires, repairs, smog, drive-through oil changes, and other maintenance for all kinds of vehicles, this is the place to go in Santa Cruz, CA!They won't let you down and pride themselves on a job well done!
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August 2023 by Connie Terheggen
The brakes broke on my truck while traveling from Wisconson to Michigan. I got as far as Cheboygan and had to pull over to find an after-hours mechanic on a friday night at the height of tourist season. Most were already closed or closing within minutes. Motels that time of year are $300-400/night, so that was not an option, nor was spending the night in the vehicle as I was unprepared. I found Chuck's number in Google Maps and gave him a call. He agreed to meet me in Elk Rapids, where we would have the truck towed to his shop, and he would give me a ride to my destination in Traverse City. When we met up, Chuck arrived with his wife and father in law. This made me much more comfortable, especially since I was uneasy accepting a ride. Come to find out, it was Chuck's anniversary, yet he made time for me and my vehicle. I was blessed to have found his number and even more so that he made time for me and my vehicle. He repaired my vehicle super quick, already had the tow in motion, and charged a fair price. I offered, but he took no money for delivering me to my destination and even picked me up when my vehicle was done. The quality of his diagnosis and work is exceptional, and if I actually lived in the area, he would always be my mechanic of choice. I strongly recommend his services to anyone in need of a mechanic.
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July 2023 by Lisa A.
Excellent customer service and communication. Excellent value for customer cost. Mechanics and employees all very willing to explain and take time to do their jobs well. Several mechanics have been there 20+ years, which indicates loyalty & good business management. I am very pleased with their professionalism and quality work.
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July 2023 by Allison W.
The most helpful and friendly staff when I need car assistance. Convenient and easy. A+ shop and crew.
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July 2023 by Guy Nesin
Chuck did a great job servicing my car quickly, not upselling, and at a more than fair price.
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July 2023 by Annie Dugalech
Chuck answered my call on 4th of July and immediately made time to fix my tire for me. Highly recommend!! Thank you Chuck!! :)Service: Tires
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June 2023 by Kyle Cronin
I've had several last minute tire issues on the weekend or late at night and this guy has done an amazing job! everytime and gets it done quick!
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June 2023 by Diane K.
Went in for a simple oil change and got charged basically a $100 asked why and gave me a response as if the question was irritating. Last time I went in for a oil change they asked if I wanted air filters cleaned didn't know what that meant and got charged $30 when I thought they were just being nice. Don't recommend it, the workers are not up front about the charge and bad customer service.
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May 2023 by Dylan S.
Very poor customer service. I went in for a smog that I had to redo for the dmv. Passed the first time and second time they said there was an issue that may be because my battery was turned off. They said to drive it more. They then charged me. But they didn't even charge the initial price. It was difficult to get information from them about the issue and they were suggesting spending another 180 for diagnostic. Seemed like old school ripoff mechanics. I don't recommend this place and I think they need to reevaluate their business practices.
