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January 2024 by LaTina Randle
I enjoy my experience at community choice. Their always kind and inviting.
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December 2023 by Marcus Harris
Definitely disappointed with my experience. Was in need of access to my account through the ATM machine for a emergency over the weekend and couldn’t be granted access. So I decided to go back up to this branch during business hours just to gain an understanding of the issue. I was informed very nonchalantly about the reason why I had trouble accessing my account. That was all I needed to see to know this is not a place to trust financially. Eager to get you to sign up for an account without explaining hidden fees or terms of their services. Best perk was simply the coin machine.
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December 2023 by Elaine Sinelli
My husband and I went in for an auto loan. We met with Arlena Miller. She went above and beyond explaining everything to us, making sure we understood everything step by step. It was the easiest most seemless procees. She made sure all the i's were dotted and t's were crossed. Even though the percentage rates aren't great, Arlena made the experience enjoyable. Thank you Arlena. We will be making all of our appointments with you!!!!
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July 2023 by Lamar Dumas
I went in on Friday for my appointment and received Excellent Customer Service, if not the best I've ever had. I was greeted by Alia Berry and she went above and beyond to make sure I'm new how my new business account worked and what I should know. She also answered all my questions that I had about my regular account as well and more. I would recommend this branch and Alia Berry to anyone. Thanks!
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July 2023 by Vanessa Johnson
Alia, my personal advisor is absolutely amazing, knowledgeable and extended such great customer service. I am so glad I have chosen Communiy Choice CU.
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June 2023 by Rainbow79 B.
Stay away ridiculous fees will block your card without notice I'm done! They don't treat customers fair bad business ridiculous fees poor customer service
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March 2023 by Shelley Lamoreaux
I just want you to acknowledge Mahawa Lawrence for going beyond the call of duty to help me with all my community choice credit union business. She has been wonderful and a great especially since my husband passed away 2 months ago. Couldn't ask for a better personal adviser at the Redford Branch. I hope you acknowledge her for all her kindness. She has been a godsend to me. Thank you, Shelley Lamoreaux.
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March 2023 by Daniel Costa
Lauren at the Redford location! was absolutely amazing!! I was nervous about getting a loan and she made me feel welcomed and comfortable along with being professional and kicking it with me on some real life issues thank you again so much!!
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March 2023 by Shannon McCullough
Just got a new HELOC and it went smoothly due to Stacy Titchenal and all our phone calls. Not at the Redford branch everything was done by phone and e-mail. It was great!!
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January 2023 by Tryce A
Lauren at the Redford location! was absolutely amazing!! I was nervous about getting a loan and she made me feel welcomed and comfortable along with being professional and kicking it with me on some real life issues thank you again so much!!
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November 2022 by Chantell Brown
I love this credit union!!! Arlena is amazing. She got me approved for a car loan. After I told her how hard I was working on my credit!! She was even happy & hoping the best for me. So patient & kind !!! Im definitely referring this place every chance I get ! I couldn't Thank Her enough!
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October 2022 by Callista Ugorji
Arlena was awesome. She was very professional and friendly. She did not only open an account for me but she also provided solutions to all the issues i had with my other account! She was a rare gem to work with. Thanks Arlena!!
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September 2022 by Margaret Ross
I really enjoy doing my banking close to home, in my neighborhood. Very convenient with very friendly, knowledgeable associates.
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August 2022 by Robert D.
Community choice as a whole has the worst customer service I've ever experienced. I would Honestly rather deal with the fees from chase
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June 2022 by Letitia Spires
With the way things are going in today's economy, you would think your staff would try and help to the best of their ability instead of just trying to harass your customers.
