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“On 18 Sep 24 I had one of the best experiences ever at this Redford branch. The branch manager in particular was very knowledgeable and proficient in the roles she hold. Not to mention she is willing to work with you, given you must put the work in to learn, and maintains her professionalism making the learning process worthy to pay attention to. Thank you for your patience.”
9AM - 5PM
6246 Chase Rd, Dearborn
Credit Unions
“Sarah m
A very nice person who take extra mile , go over and bound with customers.i just applied and close a loan in same day. I just love her.”
“Kaylah assisted me today opening an account and cd. It was easy working with her. She was pleasant, professional, and polite. She made me feel like we knew each other. Great job kaylah!”
9AM - 5:30PM
19025 Newburgh Rd, Livonia
Credit Unions
“We loved our experience working with LMCU. Mark Orr helped us acquire a loan to buy a new home. He was very attentive and generous with his time. He also made sure to explain everything thoroughly, every step of the way, which was very helpful given that we were first time home buyers. We will definitely be recommending Mark to friends and family in the future!”
“Chelsea was very helpful and getting the loan through was a piece of cake. I always enjoy working with LOC! They make it easy to do almost all my banking without having to step in their door but when I do they're always very helpful and friendly.”
“Very helpful and nice people work here they made us feel at home and answer any question I ask them will definitely be with them from now on and send anyone I know there as well”
“I had Cathrene working with me on my personal loan and she was si kind, pleasant and I would like to extend my appreciation for her help! That is why I am a member. Really appreciate the kindness. Kim Polulak.”
“Tracy is phenomenal. She helped me with my loan process for my vehicle. From beginning to end, including communicating with the dealership about title work and my plates, I greatly appreciate her. You guys should give her a raise.”
“I walked into this branch to take care of business for my elderly parents. From the moment I walked in, I felt welcome. Emily directed me to her window and she couldn't be nicer. She helped with my, not-so-everyday paperwork. Emily was very friendly, professional, & efficient. I felt comfortable and confident in her experience. She didn't miss a beat by explaining the various accounts I may be interested in for my parents once they sell their house. She knew every detail about each one! I was impressed. Thank you, Emily!
From there, Kristen finalized my paperwork in her office. Wow! Thoughtful and professional is how I would describe Kristen. I had a video appointment that came about 45 minutes early while I was there and Kristen offered the empty conference room for me to take the call. I felt like I was at a friend or family member's home the whole time I was at this credit union. I left briefly to wrap up the video call and returned to complete my paperwork. I felt like Kristen was an old friend. I gave her a hug, thanked her, and she gave me 2 dog treats to give my dog, Maggie when I got home. (We talked of our love for dogs) : ) Thank you for everything, Kristen!”
“One of the best experiences I've had setting up a bank account. Sue was amazing and explained everything in detail. I'm very happy with my choice to open an account here”
“Brianna and Cynthia are always fantastic to work with. Incredibly understanding without judgement and quick as well. I always appreciate working with you too!
- Suha ♥️”
“I use the drive thru at the Woodward Ave in Berkeley branch quite often. There's a young man who most typically completes my transaction and he's always very pleasant to deal with.”
“I cannot begin to say enough wonderful things about this branch. I am one of those people that once I have something I cannot stand change. I began banking with my credit union 13 years ago and after a terrible week dealing with them, after being an almost perfect account holder the entire time I decided to listen to my friends and come in and have a meeting with Danielle.
She quickly walked me through the process she was able to answer every single question that I had, and she made me feel very confident and comfortable in making the transition to a new bank. She then passed me over to princess who was the one who set up my personal and checking account along with mine and my husband’s new business account. She was able to answer every single question that I had, She was more than kind throughout the entire process and very patient while explaining every single detail to me. All of my friends bank at this branch and I don’t think there has been any time that I have come in here that everybody is not smiling and super helpful to whoever I am coming with. I’m really excited I finally made the switch and I cannot wait to become acquainted with my new Community Choice family. Thanks for the amazing recommendation Tony.”
“Credit union one has been amazing. I’ve had a very good experiences with them. They treated me well.
Both Farmington branch and the Ferndale main office. They were kind considerate knew what the problem was and Handled it. They were concerned about me and took care of me. Thank you.”
“Patty And I'm sorry it took this long and I'm sorry if it is Patti. I live in Clawson and I love what she treated me like utmost respect. I was told by many people and customers to come to this credit union and I would love to get my credit one which rebuilt my credit to get a credit card with you guys. She was so terrific and letting me know about the perks and advantages. Thank you so much! I love my bank!!!! Go Lions”
“I was told by several people to try CVF for a car loan, so I did. My young lady, Mallory is absolutely wonderful!!! She followed thru on making sure I knew exactly what she needed to make the process quick !!Thank you!?”
“My name is D.Davis.. I just wanted to take an opportunity to leave a review as it relates to KeeKee( Public Service (Oak Park)
KeeKee is AWESOME!! KeeKee is extremely helpful and knowledgeable. Whenever there is a question or problem with your account, KeeKee goes above and beyond to help resolve any issues you may have.
It’s always a pleasure to see her face when I visit Public Service- Oak Park…”
“DFCU Financial is a great place to do banking.
Services are diverse and incredible. The staff is exceptionally professional, very knowledgable, and exceedingly friendly.”
“Been with you all for years now and I love credit union one. The security is tight you go above and beyond to ensure us of the best quality of customer care and service!!! Thank you!!”
“CUA was able to finance automobile and consolidation loans to eliminate high interest rates. I have been banking here for over 10 years and always receive superb customer service. Wouldn't bank anywhere else!”
“I have been a customer for 18 years, and have experienced some decently bad customer service when going into this location. I don't want to say I was profiled, but I was definitely treated different, on a few occasions when I went in.
The only reason I didn't cancel business with this credit union is because I've gotten comfortable with them, and normally handle everything online, so I would never have to deal with the people inhouse.
Today, I received exceptional treatment. I might add, the specialists in there today are different from the people I dealt with before (Thank God). I held off going into the branch as long as I could. Upon entering, Ms. Tracy was the most pleasant lady who greeted me and was going above and beyond (without even knowing I was annoyed to be in there) to answer the questions I had an provide solutions for my issues. Then, I got to Ms Joselyn, who furthered the experience by being attentive, explaining certain processes, and walking me through what I needed. I might have walked in with the biggest frown that I had to even go into the branch, but I left with a smile on my face, feeling appreciated as a customer. They might have just kept me for another 20 years.
Thanks Tracy and Joselyn.”
9AM - 5PM
1050 N Telegraph Rd, Dearborn
Credit Unions
“The staff always is positive and friendly when they greet you. When asking questions they are helpful do suggest options especially for loans which help with monthly cash flow. LOC has become a “big” bank yet kept the small credit union feel. Highly recommended LOC and want to Thank Staff for the help.”
“I would not ever touch another financial institution. Every-time I go in a Vive branch or call with a question or need help I am treated like family. Do many banks and credit unions have their phone employees in a different country not understanding local needs . When I take to a vibe agent know they are in Michigan!!!”
9AM - 5PM
30606 Woodward Ave, Royal Oak
Credit Unions
“Just got off the phone with Anthony Dorta and he was able to save me a lot of back and forth driving and gathering documents by handling everything via email.Really appreciate the help and quick response Anthony!”
“I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?”
“The Allen Park team perform their duties in a professional & courteous manner. Always welcoming and greeting customers as they enter the facility and mentioning any new products. Love the whole team!”
“Debbie and Katrina were so extremely amazing to work with. They made the process really simple for 2 auto refinances and went above and beyond to make sure I was informed about everything I needed to know. 10/10 best bankers I've had the pleasure of dealing with. Thank you guys”
“Everyone was very helpful and kind. I was really needing a financial matter taken care of and DFCU and its staff was able to work things out for me and the process was smooth and seamless. The assistant branch manager at the Garden City branch was phenomenal. They will have a customer for life and I hope to refer many as well!”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
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“Thank you Alia Berry for being professional & making me feel comfortable & giving me a thorough explanation of the account that I created. We need more employees like you.”