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July 2024 by Donald Albrets
The staff in the pharmacy are extremely rude.
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June 2024 by Natalie Grover
This place has the WORST customer service I've ever experienced. I can't get a phone call answered to save my life, on hold for a half hour plus every time. Then when I stop in, the pharm techs have a bad attitude and are loudly complaining about their jobs, how it's the "worst they've ever had". This place seriously needs more staff willing to do their job and do it correctly
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May 2024 by Shannon Roggow
The staff there was very rude and showed no compassion what so ever about my situation. Acted like I was a problem because I needed a refill bc I was going to be out of town when my mess would run out. So my Dr wrote a script for my refill. They would not fill it and got disrespectful when I asked why they wouldn't refill it. It made no sense to me at all. He said we can't bc you can't cross state lines with it. I asked why bc my name would be on the bottle and got more disrespect. I am so disappointed in our hometown pharmacy that I have used my whole life... so sad.
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April 2024 by mekayla hayes
pharmacy area has the worst service and unfriendly as can be. DONT recommend at all.
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January 2024 by Bobby Jo Wilson
Quick shopping stop
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October 2023 by Gretchen Morse
Be VERY wary of getting any vaccine, here. I selected this store specifically because of the availability of the Covid Moderna vaccine, which I specified on my paperwork. The girl behind the counter verified that I wanted Moderna, and my follow-up paperwork verified that I was in the system for the Moderna shot. When the pharmacist took me in the room, she read my paperwork, and said, "Oh, Moderna..." She then injected me, and then said, "I gave you Pfizer." This is absolutely unethical and could've been a fatal decision. If she had told me beforehand, I could've made a decision/given consent, but she did not. This is a violation, and should never happen to anyone else!
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October 2023 by Michelle Raymond
The pharmacy people will call you drug addict if you go in asking for help to find something like ZINC!!! Why is that ok? Why is there even people working there that is judging a person at all? This needs to be handled.
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September 2023 by Jim Adams
They practice bait and switch. Overcharge for sale items. i just got 140 test strips for what they wanted for 25. Avoid at all cost.
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March 2023 by Krissi Turner
This Riteaid has been my pharmacy for over 10 years now . ❤️ Very friendly staff and love the clearance section
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March 2023 by Danielle Laurie
Sooooo extremely unprofessional that they never have their answering machine turned on so when you call it just continuously rings on forever so you can't speak to anyone or call in a refill or get any information!!!! Then when you finally decide to just go in the older lady in the pharmacy is beyond rude and makes you regret ever deciding to do business here and wish this small town had other options...
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February 2023 by Danielle Williams
Sooooo extremely unprofessional that they never have their answering machine turned on so when you call it just continuously rings on forever so you can't speak to anyone or call in a refill or get any information!!!! Then when you finally decide to just go in the older lady in the pharmacy is beyond rude and makes you regret ever deciding to do business here and wish this small town had other options...
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December 2022 by vicki sizeland
Went in to pick up a prescription it was exactly 125 they rolled down the window and said sorry we're closing for lunch we're close from 1:30 to 2:00 apparently they're able to close whenever they feel like it at the pharmacy
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November 2022 by Everett Miller
Low priced snacks great employees
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May 2022 by Alivia Shook
Never had any problems here. Staff is courteous.
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March 2022 by Susan Ouvry
Went to the ER this morning and was feeling a little sick!! Have always thought the people working at rite aid in the Reed citypharmacy were polite and considerate! Until today! While waiting I was polite enough to let them know my covid test came back positive at that very moment! Being curious to the people around me!! A pharmacist named Anne told me back away from the counter! So I said I will go get a mask right away! Came back and then she ask me to leave the area! She made me feel like a criminal for the first time in a rite aid store!! She could have used a little more compassion!
