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February 2024 by Cody Roersma
Try to call customer service is the worst... Keeps asking for tracking go to enter it and it loses its mind. Try and ask for a human being instead of a brain dead computer and it loops you back to the beginning. God I wish we would abolish the USPS
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February 2023 by Shane Golden
I tried to call to let them know my street has a bunch of mail currently delivered to the wrong addresses so they could come correct their mistake but the calling service is ridiculous so I am providing the information to them here instead of waiting 15 minutes on hold past the plethora of automated call options.The mail on N Chestnut street has been delivered to the wrong addresses, my neightbors mail was in mine, the stores mail was in his, I either didn't get mail, its missing, or delivered to the wrong property.
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December 2021 by Mallory Boyce
Really fast and friendly service the other day!
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December 2019 by Jesse Blanchard
My brother and sister in law stayed with me while they were waiting to close on their new house. After they moved they changed their address.....All of the sudden my mail was now going to their house as well.We visited the post office 4 times and it's still not right. My insurance company even called to see if I moved since I have a homeowner policy with them. This is ridiculous. If this is how I fulfilled my job I wouldnt have one.
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May 2019 by Stacey Reed
This post office is the worst always getting someone else's mail. Found a box in the road that wouldn't fit in mailbox that was ran over runs in the driveway so fast blaring her horn then your packages smell like a ash tray from the driver smoking so much . the people in post office are rude . now every thing gets sprayed with some kind of air freshener so you have smoke and damp things that stinkits awfull
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December 2018 by Mezzie Starr
Giving them even 1 star is generous. The 3 women they have working there are the rudest, grumpiest b's I've ever seen. If they were to smile their faces would break.
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October 2018 by Natasha S
Most awful post office ever. They are always messing up mail. We have several mail boxes and they mess it up all the time I get neighbors stuff and they get mine. I call and complain nothing gets done. They also packed my mailbox several times so full I had to rip the box it came in to get it out. One was a 75.00 set of head phones that were a gift. So disappointing. They also did that with one of my monthly boxes from pinchme. I also talked to the lady in the actual post office and she is never pleasant. She always looks upset and has this rude tone about her
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October 2018 by Danielle Bauer
pretty sure my mail should not be left on the ground outside of my garage where it can be blown all over my yard and become soaked by rain.
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September 2018 by Travis Porter
Went in to the office this morning to try and get my package so I don't have to wait until tomorrow. The lady at the counter was so rude! Telling me everything has been sorted and sent out already. I tried to explain to her that the tracking shows that it's here and not out for delivery. She proceeded to tell me that she not going to look through packages to find mine. Will NEVER have anything sent through USPS again.
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September 2018 by Tristin vincent
They rip up my driveway and drive threw my yard ripping that up too. I dont know how many times I've called and complained about getting everyone around me mail!! Its got to the point where I just go and give it to the correct person. Just makes ya wonder how much of my mail I'm not getting. :/
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December 2016 by Rfggbnjk Jhgvbnnn
When I have a signed delivery my mail person just puts a card in the mail without coming to the door first.
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August 2015 by Kelly Weaver
The carrier who delivers my mail tears up the road in front of my driveway so bad I end up with speed bumps in front of my driveway and have to drive very slowly to get into my driveway. They cause so much damage it creates issues with washouts and erosion when it rains. The county road commission fixes it, and then the mail carrier destroys what they fix. Have talked to the supervisor at Reed City about the problem and she suggested I move the mailbox. That doesn't help because the carrier tears up the road in front of my driveway on both sides, so the other side is just as bad.
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July 2015 by Shelbie Kadwell
The mail lady that they send out to deliver for Townline Manor apartments doesn't always pay attention where she puts peoples mail. I ordered something for my neighbor and it said it was delivered to her box but she checked it and the package wasn't there. I am very disappointed in the service
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December 2014 by Renee M Valenti
Can't find something right in front of them. Also where is my mail.
