Advia Credit Union is highly valued by its members for its caring and helpful service. Customers appreciate the friendly and genuine staff, such as Raven and Lydia, who assist with opening accounts and handling special situations with compassion. The branch team, including James and the branch manager, Jake, are thoughtful and attentive, making members feel understood, especially during difficult times. Many members have been with the credit union for over 40 years, preferring it over traditional banks for its community-focused approach. Members trust Advia to look beyond just numbers and prioritize their well-being, demonstrated by personal acts of kindness like reversing charges during hospitalization. The atmosphere is welcoming, and staff seem to treat members like family. Overall, Advia Credit Union is seen as more than just a financial institution — it’s a community that genuinely cares about its members’ needs and lives.
Raven was very helpful dealing with my POA and my mothers situation. Lydia was very helpful and genuine with helping us open a new bank account. They both have excellent customer service skills. Looking forward to continuing our business with them.
January 2025
I have used Advia a very long time and love them 💚
November 2024
I've been with this credit Union for over 40 years. The name has changed a couple of times. Has always been a good place to bank with. Like it a lot better than the banks.
