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October 2023 by Roger Pashby
Good store for Richland, however they did not have three of the three items I needed. People were helpful and friendly.
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August 2023 by Ryan Penny
My in laws run a ministry for families battling pediatric cancer and today was our fishing day for the kids. We ran out of sinkers and bobbers and the manager donated them to the camp. What a great staff!
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June 2023 by David Stults
Almost impossible to not find what you need. Super helpful staff, great place to go !!
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February 2023 by Sam Carson
Great local hardware store. Always have what I need.
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November 2022 by Debra Greer
They had everything I was looking for!
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September 2022 by Mike Kennedy
Very helpful, and have a lot more stuff than you might think, I'll be back!!
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April 2022 by brenda laker
Home town feel, excellent staff. So much inventory to choose from! Great prices. Ok hours of operation. Nice location. Smells like all other hardware stores. They need a resident cat.
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October 2021 by David Nighswander
Almost always has what I need.Helpful staffers right at the front will guide you through the wide selection.They have lumber and replace window glass and screens too.Custom paint mixing means they can match any color.
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October 2021 by Vicki
Ive went to this store so many times for what I’ve needed, and it’s been a good, convenient experience. But what really sets this store apart is that when I need to get a home job done right & I need someone who will respect & listen to what I’m trying to say about what it is I’m trying to do in the method I’m trying to do it in and then help me find the parts, this is where I go first.
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October 2021 by Linda Schipper
They have everything you need plus more
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September 2021 by Lesley Melvin
Staff was very friendly and helpful
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September 2021 by Peter G.
Walked in the door I was the only customer at 2:30pm. Scrutinized visually by the two workers standing near the counter I proceeded to search for the multi-outlet extension cord I needed. Instead of asking me what I was looking for one of the employees trailed after me as though I was a shoplifter. Since I could not find what I was looking for I finally turned around and asked if they had the item I sought and if so where I could find it. Turns out they had a sparse selection and did not have the item I was looking to buy but I found a cheaply made cord I thought might suffice. It was expensive and the clerk was almost hostile when I plopped down a $20 bill to pay for it. No greeting, no thank you, nothing but nastiness. She counted out the change as though she was giving blood. Turns out the cord I bought would not work for my intended purpose but no way I was going back to that place to return it - ever. Now I travel the extra few miles to Menards or Walmart to puchase hardware items. I'd like to give my business to hometown 'small business' but not this store.
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August 2021 by Kenneth Kissinger
They take care of all my needs
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July 2021 by John
Working in the area, from outside Chicago. Needed a few random items and they had everything we needed. Superb customer service and a vast selection of hardware
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June 2021 by Sharon Kosier
The service was top notch and I was able to get exactly what I wanted in the paint department.
