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November 2023 by Paul Miller
Now they are closed on Saturday
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August 2023 by Brusch Painting & Construction LLC
I was treated with nothing but respect from the tellers as well as the Branch Manager. They helped me with my banking needs to open a business account, very thorough explanation of how the account works and all types of perks that you obtain with the account as well as the opportunity to utilize many other services. Thanks so much for the great way you treat people.
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June 2023 by J August
To say, the employee's at this location are exceptional, kind and helpful, is an understatement. They treat each person with dignity and respect. Thank you for your integrity Richmond branch :)
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March 2023 by Stephanie T
Terribly slow. I sat in drive through for at least 45 minutes.
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January 2023 by Daniel Ransom
Have not had any unpleasant banking here. Their app is very useful
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August 2022 by Skyler Vittiglio
9 times out of 10 the atm is broken or doesn’t work.
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April 2021 by Susan B.
This Branch is the ULTIMATE WORST! Mask Police at the door even though a TOTALLY disabled, mask exempt person stated and has PROOF of such. Then, to stop, stare and openly comment and talk about same person with mobility issues trying hard to breath through forced mask whilst at Teller window stating to use the Drove Thru window now after being denied such in beginning and being forced to come inside from parking lot to a NON Handicapped accessible entrance onto the Branch. Being COMPLETELY humiliated and assistant who has PTSD was trying equally hard to help me as best as possible. Chesterfield,Michigan Branch Teller day before didn't know basic Policy of PNC Checking account so we decided to go to a different one. Seems they're all the same. Not helpful, rude, incompetent. U guy uses it's time to start looking for a new Bank!!
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April 2021 by justin kalfas
Very helpful and friendly.
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August 2019 by Scott Steele
Worst place to deal with. I cashed a check drawn on their bank and they charged me 2% fee. Well my check was big and the fee was $50. Unbelievable. Never do business with this shady place.
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May 2019 by Raymond Griswold
I wanted to give my favorite bank a five star review. I have accounts with 4 banks. That is why i had to let everyone know what personal amazing people work at this Richmond bank. I manage a apartment community in town and make deposits 6-10 times a month. I have a smile on my face everytime i go here because its a i know that who ever takes care of me will have a smile on thier face. I always feel like they are to quick compaired to my other banks. They are the best and i would never think of going any where else. I would move all my accounts here if i could. I am forced to stay at some off the faceless banks, not PNC 5 stars thanks girls keep up the good work.
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May 2019 by Edward McVeigh
Sarah was Friendly and helpful!
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April 2019 by Pooky
I have had problems with PNC in the past but I know mistakes happen. My last experience with PNC at the Richmond Branch has helped me decide to leave after 24 years. This was the first time using this Branch and they "cost" me quite a headache. Very disappointing!!!!
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March 2016 by Jesus Mendez
Excellent service and friendly employee's