The Richmond Rite Aid is consistently described as a clean and orderly store. Customers highlight the exceptional staff, who are repeatedly noted as friendly, polite, helpful, professional, and cheerful. The pharmacy team receives specific praise for being caring, non-judgmental, and taking time to ensure customers understand their prescriptions. Multiple reviews mention employees who remember regular customers and their purchases, offering reminders and personalized service. The sense of a great team working together is emphasized. This location has led customers to switch from other pharmacies, with several stating it is their preferred drug store in Richmond. The overall experience is one of a welcoming, well-maintained store with a staff that exceeds expectations through kindness and attentive care.
Great store! Awesome staff! I continue to shop here because of the level of customer service the staff brings and the cleanliness of the store! Also enjoy the rewards program!
November 2023
We were there for vaccines. We were in and out in less than 30inutes
August 2023
Love this rite aid has the RITE! People working there
