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January 2024 by Erin Kramar
Ray was quick to respond, openly worked/communicated with me (best price and warranty combo I came across throughout my search), addressed all/any concerns I had before leaving the lot. I spent over a month looking at used Jeep Wranglers, this was vehicle was clearly attended to beautifully by its previous owners and he addressed any of the issues that needed to be fixed. Kim, the gal at the front, helped me through the paperwork signing, nervousness of a big purchase, and she is absolutely lovely. Great family feel. I feel confident I will be taken care of if anything arrises with my purchase.
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January 2024 by Christina Fox
The vehicle were great but he is asking at least double or triple the price of what they are worth. Buyer be aware please check out JD Power or Kelly Blue Book to see what they are worth before buying.
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December 2023 by Randy Tiller
Car prices are ridiculous high. Never going back
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November 2023 by Jason Wiers
Great people great deals if you are going bring a big dude the more you can carry the better the deal
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September 2023 by Robyn Serra
Our continued experience is more than satisfactory from this Richmond staple. We will continue to have Sheperds service our vehicles as well as make vehicle purchases from here. We recommend to all! Thanks.
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August 2023 by Brandonn Lentine
Deceptive people! My elderly neighbors wheel bearing went out pulling out of her house in downtown Richmond. Called shepherds and sent a tow truck right away. The tow bill alone ended up being almost $300 and convinced this senior citizen that her car was unrepairable and would call it even to forfeit the title for the bill. She did and it is currently for sale on Thor lots 3 weeks later for 6k. Totally immoral! Textbook scammers as a dealer.Service: Steering & suspension repair
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May 2023 by Jennifer Armstrong
I like the maintenance they do here. Very dependable shop
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February 2023 by Daniel McCabe
Mr. Ray Trudeau is extremely helpful and is a pleasure to work with. Very quick honest responses to any questions or concerns. Highly recommend doing business here
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November 2022 by Denise Soye
Awesome service, Chris will not disappoint you.
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July 2022 by Courtney Peachey
The employees here have always been nice to me! They seem very knowledgeable and will walk you through all options before doing the work needed.
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May 2022 by Vince Severini
Reasonable prices for oil change.See Bob, he's great.
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January 2022 by Derek Habel
Great service and reasonable thank you I will continue to bring my vehicle in for future service.
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December 2021 by Diane Johnson
This is the first time I've gone to a dealership and felt like I was a longtime friend and even better the cars are super and so is the service.I told Chris what my budget limit was and was shown a fantastic SUV-that I now own-and with some tweaking it was within my budget.I recommend Shepherd's Sales and Service and they are now going to be my go-to for maintenance and repair.
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November 2021 by monte rhyne
Our sales agent chris was outstanding and did everything possible to get us into the vehicle we wanted. We drove out in our new car and would definitely recommend this dealership to anyone looking to purchase a new or used vehicle.
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November 2021 by helen rhyne
After going to a dealership in Imlay City,and getting the runaround,we saw Shepard Sales and decided to go on their website.Husband saw a vehicle he liked and we went in and came out with our "new" used vehicle!! We appreciate all our salesperson,Chris did!!! Thank you Chris
