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February 2024 by Ron Houseman
Always have what I need
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February 2024 by Leah Ethier
Brenner and Julio were especially helpful even through the store was busy. They both went above and beyond to help me problem-solve my car issue and change my battery. I will definitely be back!
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February 2024 by Jason Cvetkovski
The staff is friendly and really know their stuff, making the shopping experience easy and helpful.
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January 2024 by Carson Butler
Nobody offered to help me. I had to go and ask. But they employee did offer to put my wiper on, which I really appreciated!
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January 2024 by Francisco Solano Sanchez
Perfect
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January 2024 by Brian B
I really like this location. Recently when I needed parts for a brake job on my Ram, they had what I needed and when I found I needed additional parts they were able to order and get for me the next day. Friendly and helpful staff here. Store well stocked and, in the event they do not have your part, they are pretty quick to get it ordered and in most cases to you within a day. Thanks.
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January 2024 by Sameer Alriyashi
Love this place simply because of the customer service I get from these guys. Brenner and Oliver keep me coming back. I ask a lot of questions and they are very patient with me. I have closer locations to my home but go out of my way because of these guys. Thanks for the help!
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January 2024 by Jackie Kay
Amazing customer service!
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January 2024 by Nicholas Thompson
He tried to give me a handy in the parking lot. 10/10 would recommend
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December 2023 by Samantha Querry
I had a headlight go out on Christmas Day. I originally went to a competitor who advertises free headlight bulb installation with purchase. After purchasing the bulb, I was told they would not be able to help me. I called several places to no avail, and landed on AutoZone. Josh was friendly and helpful from the moment he answered the phone. He was able to install my new bulb surprisingly quickly considering how complicated it was to get to the headlamp. I cannot say enough positive things about Josh. He is kind, helpful and knowledgeable. He saved me from having to drop my car off at a shop and miss work. I am so grateful for his help today.
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December 2023 by Rob Shepard
Friendly knowledgeable clerks very helpful
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December 2023 by Claudine Marie Nast
I needed to have my 20q5 Honda Odyssey scanned and and one of the young guys came outside in the rain within 5 minutes to my vehicle and hooked up their scanner inside under my dash to run the test. It only took about 2-3 minutes and he was finished running the test. Then we both went inside for him to print off the results and handed me a copy of those results. He was also able to give me a business card for a place to check out to have work done if needed. I asked him for the referral. The referral was to Bill's Automotive located off od Diversion Street in Downtown Rochester. I've heard good things about the shop prior to being handed the referral from AutoZone. Thank you AutoZone!
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December 2023 by Hum Alz
By far the best autozone I’ve ever been to thus far. They don’t try and sell you anything you don’t need, knowledgeable and helpful. Can’t say enough good things about this location.
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November 2023 by Jake Sus
An oil change spot in Troy tore the heat shield off my muffler and dropped the connection on my catalytic converter, making it drag and sound like my little Accord was actually a dirt bike. The guys at AutoZone didn't confirm anything, but they did suspect that the catalytic converter wasn't connected right, given how it was dragging and scraping against the ground. For this, I salute them
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October 2023 by Ashley Xxx
I had a great experience yesterday I’m not sure of the gentleman’s name but he helped replace my battery and had a lot of patience with me and my toddler running around much appreciated!
