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March 2024 by Alex Hawkins
Unfortunately, nobody maintains the facility, or the work requests to have things repaired. There are multiple lights in front of unit that do not turn on. Every time I go into my unit, I have to bring flashlights.Update: Still not fixed after 3 weeks.
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January 2024 by Michael Toomajian
Michael was amazing and helped us get a great unit!!! I would highly recommend working with him for any of your storage services
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January 2024 by Jennifer Toomajian
Michael was so efficient - we needed a smaller unit and help us seemlessly navigate the process! He was awesome - we love this storage facility as it has covered entry.
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January 2024 by The Business
Excellent customer service
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December 2023 by Austin Kidder
I have had plenty of negative experiences at public storage before, but Michael of the Avon Industrial Dr Public storage was the most helpful and awesome guy I’ve ever met in a storage facility. He was full of tips and tricks to make the storage experience as smooth as possible. A shame the stars only stop at 5. I’d come back just for him!
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October 2023 by Tom
WARNING! THIS PLACE IS STALKING YOU FOR YOUR STORAGE. They wait for you to be 1 day late on payment and if you have a unit with even 1 nice thing on day 2 they will sell your unit to ONE OF THEIR EMPLOYEES for LESS than you own. Take your stuff. Then charge you the remaining balance. DO NOT USE ANY PUBLIC STORAGE. MICHAEL IS ONE OF THE SMILING SCAMMERS
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October 2023 by Latanya Hackman
Bill was very professional and gave me a great deal on my storage unit, he was very detailed in the terms and policy and was very nice.
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October 2023 by Dorethea Harrison
Michael's service was outstanding in helping us select the right unit for our needs. He was extremely courteous and professional and I would recommend this site for all of your storage needs!
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October 2023 by Dorethea Gibson Gibson
Michael was excellent in his job. I truly enjoyed working with him. ???
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October 2023 by Roxanne S.
micheal was very helpful knowledgeable and went out of his way to help us even when I forgot my ID and he was very busy. We appreciate that he went out of his way to help us and was so knowledgeable kind and knew his job well. answered all her questions and was very thorough.
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October 2023 by Dede S.
This place is very clean! They provide carts for easy loading and unloading. Will definitely continue to use my storage unit here. Also the manager on staff was incredibly helpful and polite.
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July 2023 by Kiley Ward
Rented two spaces when this location was Beyond Self Storage and never had any issues until Public Storage took over the property. BUYER BEWARE - this company will start raising your rent within 4 to 6 months. My rate went up 55% and the place has gone downhill.Constantly had issues with bugs in my unit and the facility is filthy. Bathrooms are gross with no working hand dryers or paper towels. Even though there is an office onsite they keep the doors locked and you can never speak to a manager without having to call the 800 number first. Do yourself a favor and don’t support this business.
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June 2023 by Maria Vial
The unit is new and clean. Michael, the manager is very accommodating and answers all of my questions. He offered an alternative bigger storage unit on same price when I lost the smaller unit I reserved . Michael is very pleasant with excellent customer service. !!!!
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May 2023 by Chris M
Beware of this place. Not only do they have the doors locked with lights off 50% of the time raising MAJOR concern for their security, they are CON artists. They will sell your stuff DAY 1 of being late for LESS than what you owed then send you a balance for the remaining money. Them having no one in the office helped make this payment late and i WILL be seeing these para- sights to humanity in court.
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May 2023 by abdurrhman el shimy
Friendly staff and great services. Michael was super friendly and patient while we nitpicked a locker.
