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January 2024 by Timothy Parent
If I could give zero stars I would. The tellers are extremely rude, dont want to help, and pass you off as soon as possible. I had a promotional code for a bonus to open a checking and savings account. I followed the requirements specifically and went over them closely with by banker, Sean. Turns out, Sean mislead me on what the requirements were so I missed out on part of the bonus. No accountability, no care about their teams misleading the instructions. Will be pulling my money out and closing my accounts ASAP. Dont bank here.
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August 2023 by Bri Lewis
Terrible experience. The ATM literally took my $2000 and didn’t deposit it, and I’ve been waiting for weeks to get a refund. Horrible experience with this bank when they can clearly review the camera on the ATM and give me my money back.
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May 2023 by Nevine Sedhom
Been dealing with different branches since we start dealing with Citizens, never had such a negative experience like with this branch, the manager Chris can say one thing today and change it tomorrow, forgets important information, we've been calling for month and a half discussing an issue and every time she claims that she never spoken to us lol. Will withdraw our money and never deal with this mess again....
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May 2023 by Sally Yassa
They better have a recording line as the manger Chris change her words and doesn’t follow the bank policy, really worst management, will never deal with them again
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May 2023 by ahmed askar
Worst bank ever, very bad customer service, stalling to give me my money and I think this bank will go down like the others, the manager Chris has an attitude and doesn’t do her job (smh)
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May 2023 by Miro Ghatas
Terrible management, she has no idea what she is doing lol, giving wrong information that caused me money, no wonder all their reviews are bad, I think they need a new manager instead of that lady Chris, worst experience ever!
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May 2023 by A Askar
I have no idea how this bank is still operating, terrible experience and terrible management!!!
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March 2023 by Paul Vincil
Both the bankers (Chris and Shawn) are incredibly nice and incredibly helpful. I've had to do a lot of banking in the last 6 months and have visited multiple branches. This is by far, the best.
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February 2023 by yaserahmed syeds
Thank you christiane di lauraFor helping me out
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December 2022 by Rod Ewdish
John was great!
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June 2021 by Gurpreet Singh
Staff in this branch are very professional.
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March 2021 by Marc GOP
Steve and Deane are the best! Beats other banks with their welcoming smiles and always there to help. Highly recommend!
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January 2020 by Bob Troshynski
Don't go there expecting to pay off your auto loan with them. They can't process their own loans. Sent me away, told me to come back 2 days later and same result. Useless. Don't get an auto loan thru them.
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November 2019 by Brian Ruskauff
Nice people suffocated by poor banking practice. Will not exchange for quarters unless you have an account.
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September 2017 by Chelsea M. Drouillard
Always friendly and helpful!