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April 2024 by Mike Bartlett
Went to Eyeglass World for the first time, got great support by Diane Shiha who helped me get exactly what I wanted at a fair price. Will be using them again for some sunglasses, great selection of Ray Bans. ?Thanks! Mike B
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April 2024 by Paty Martinez
The receptionist at the Rochester Hills location was friendly and helpful, but the doctor I had was not kind, not patient and was insensitive to my illness. Also, the prescription i was given was incorrect according to the specialist I saw next. I got glasses with a new prescription and feel much better.
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March 2024 by Delicate balance calendar Calendar
Eyeglass world is a amazing placeVery professionalPoliteAnd patientDiane Shiha in Troy on rodchester rd was awesomeSpent time explain everything to meI will highly recommendThank youSuzanna
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March 2024 by Lisa Hanmer
Mandy was so helpful! She helped me find two pairs of frames that I liked within minutes. I’ve never purchased a pair of glasses that quickly before and they were ready within an hour. Fantastic service!
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March 2024 by Mark Hartman
Good optometrist and friendly staff!
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March 2024 by Ashara Hood
I’ve been coming to this location for 6 years. This is the only Eyeglass World I will ever go to, and I recently moved 40 minutes away. Everyone who works here always goes above and beyond. The customer service is impeccable. This morning was no different as I had two pairs of glasses that needed minor repairs. Gino was absolutely amazing, efficient and took care of me right away. This is the only place I’ll get my exams and glasses from for the foreseeable future.
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March 2024 by Anthony Alfonso
Amazing experience! Best eyeglass place ever! The staff was great and so was the doctor! Dr. Jason Ines. We have always used eyeglass world in Florida and loved them but this one was on a whole other level!
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January 2024 by Sean McGillen
Today I came into eyeglass world to get my glasses fixed as one of the nose pieces came off. I wasn’t there 10 minutes, and Diane had it fixed and inspected my glasses to where I learned that there was other damage that occurred and that my glasses could possibly be replaced If I had bought the production plan. She looked it up, and I had purchased the protection plan, so she So she ordered me a new pair of glasses that will take 10 days. I felt well taken care of. She was friendly and kind and did everything she could possibly do to make sure I was satisfied. I thanked her profusely. This is the way customer service should be done. Thank you Dianne and thank you eyeglass world.
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December 2023 by N N
Dr Jason and Ines were such a great help going out of their way to make sure all the insurance lined up and we got the best quality care.
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December 2023 by L Con
We’ve been coming here for the whole family for many years and this most recent visit was a different experience. The new Dr. here was not nearly as thorough. The exam seemed incomplete and lazy compared to past exams with the previous doctor. The glasses selection was less than usual and they kept us a long time searching store to store for a basic frame. It might be time to switch providers.
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November 2023 by Monika Gablowski
What a great experience! After trying two other vision places, turns out the his was the first of the three that actually had their own lab. This allowed me to get my lenses the same day, which was a lifesaver. Can’t say enough about the experience and the customer service attention I received. Big thanks to Sara (Sahira)..so sorry, I know I’m getting that wrong somehow, but she was fabulous!
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November 2023 by Joyce Figlar
I asked if they take Eyemed insurance, said yes. Told them I had $100 allowance, asked how much for prescription readers.The lady said 2 pair including lenses for $99.I picked out 2 frames, got measured, then was told that my allowance would only cover 1 pair for some reason. Fine, only really needed 1 pair. They wrote up the order, my balance was $27.50 !It’s not that the cost that was so bad, but the very deceptive way they told you an upfront cost, changed their story to only one pair is covered in full, and THEN somehow was able to charge 25% More than the allowance you told them up front.
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October 2023 by Mad dawg
Great experience here shout out to Jess for her excellent service went in at 12:30. Had my brand new glasses by 330.?
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October 2023 by Dawn Truscott
My 90 year old mom broke her glasses. Hard of hearing, wheelchair bound and has dementia. They helped me out with frames and were extremely helpful. Just gained a new customer!
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September 2023 by Eric Brouillard
Gave me a walk in eye exam! Very professional and efficient. Saved me all kinds of time.