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January 2024 by Brian Keller
They saved the PlayStation earbuds for me like they promised
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January 2024 by Michael Lock
Horrible customer service. They would not take my return after another store told me that I had to go back to the store I originally purchased the wrong game for my kids for Christmas. By the time I could get back to the original store it was outside of the return window. They would only give me half my money back and wouldn't provide customer service number.
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October 2023 by Jacob Carrothers
Employee had told me there would be a midnight release for Spider-Man 2. I arrived at 12:05 to the cage closed so I waited outside for some time just to have the employee In the store look at me through the window. Then it wasn’t even the employee who told me they were closed it was his mother waiting in the parking lot to pick him up.
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October 2023 by Blac Plague
The lady talked me into buying a Spider-Man ps5 edition and failed to mention I only had 7 days to return it if I changed my mindPolicy is really dumb because it’s still unopened
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September 2023 by Jake Ss
I really don't know why anyone goes to these stores anymore
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May 2023 by Leland Smith
They don't answer their phone, close multiple hours early and then are really rude about telling you they're closing early. Walked in at 6:30 on a Friday after a long week of work wanting to play the new Zelda. The manager rudely told me "we're closing in like, one minute, so grab something and get in line," as I'm already walking to get in the back of the line. I wasn't even looking at anything. And apparently they were just going on break, but it would've even been nice to just say "hey just to let you know, we are closing temporarily for our break soon." Would've been 10 times more friendly. What happened to customer service these days? My cashier was nice but the manager seemed to hate his job and his life and everyone in it. I forgot why I don't buy physical copies anymore. That was painful and annoying. First time going to a GameStop since 2019 and probably the last. Digital is just a no-brainer now.
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May 2023 by BradandMichelle Morgan
I was able to order a steering wheel set and pick it up in-store here for my son's Xbox. It was a super-quick Birthday Present shopping trip! Worked perfectly out of the box!
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May 2023 by Elizabeth Lawrence
Showed up at 6:30pm on Wednesday 5/3 and the door is locked and cage is closed. Lights are still on though.Would have been nice to know the store closed early before I drove all the way out to this location.
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April 2023 by Jacob G.
i love gamestop and have been shopping here since the old call of duty releases back in the day. i just drove here from living 20 minutes away because the online and sign on the door at the store says that they close at 8pm on sundays but the door has been locked since 7:10 and called multiple times but no answer. update your tkmes or find someone who wants to work instead of locking the door for the last hour of the job.
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April 2023 by Monjoa Likine
They gave me a bogus gift card and refused to refund me even though I had a gift receipt. I was told to go to corporate and now corporate is saying they can’t help me and it’s been over a month since I bought the thing. Horrible customer service.
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February 2023 by Chen Deng
Bought a Xbox game today (Cyberpunk 2077) and tried to pick up at the store. I showed up three hours after placing the order. The guy worked there told me it is not ready. But he reluctantly worked on my order and gave me the game. However, when I got home and one disc in the game is missed. I confirmed with him and drove back to store. He put the missed disc back and offered no apology.
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February 2023 by Jay S.
Store closed during listed business hours. Several people waiting outside. Outside of the 3 to 3:30pm lunchtime as well, according to the note on the door.
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January 2023 by Ann Marie Mathews
Jake was very friendly and helpful with purchasing a game for my son.
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October 2022 by bones trollin
Always been a fan of gamestop and this location. I recently went in after a long time and the staff were great. Super knowledgeable of the games I had a few questions about and infor me of a few things I had no idea about. I didn't catch her name but who ever she is helped me greatly.
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June 2022 by Colleen Flanagan
The sales people were very helpful and knowledgable. They gave me insight how to make a near future purchase.