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August 2023 by Flobalooki
I think this is the best shoe store that I and my grandmother have ever been to before! The man who runs the store was very patient while we picked out shoes, and fitted us for with excellent shoes. My grandmother was so thrilled with the shoes that she ended up walking out of the building on one of the pairs, and then decided she wanted another identical pair, which were brought out to the car for her by the salesman since she has issues walking. I got a pair of matching shoes and I think they are the best shoes I've every worn! We will be coming back for sure!
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April 2023 by Meg K.
Amazing customer service. He didn't have the exact shoes I wanted so he ordered them and kept me informed. Very much appreciated!
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August 2022 by Jake Korte
Best place to get Birkenstocks in Michigan. Fantastic customer service that takes all of the guess work out of buying shoes. They go above and beyond to make sure you have the best experience.
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July 2022 by Aarti Jaganmatri
Lucky for us there is still a high quality shoe store in our city. My foot was measured for the pair of shoes I selected. I tested out a comfort insole and some elastic laces, both of which were installed for me by the owner. My feet feel heavenly. I will never buy a pair of cheap shoes again. It was a lovely experience as well. Every pair of shoes in the store was a super high quality. I look forward to selecting my next pair of shoes.
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July 2022 by Nathan Armstrong
Bought a pair of shoes here. Wanted to return, but wasn't allowed...even with proper receipt and within allottedtime period. Wont go back, even if it were the last shoe store on earth.
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July 2022 by Tony Jablonski
Fantastic customer service and great selection of SAS shoes which are simply the best! Can't wait to buy more..
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May 2022 by Jacob Korte
Best place to get Birkenstocks in Michigan. Fantastic customer service that takes all of the guess work out of buying shoes. They go above and beyond to make sure you have the best experience.
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May 2022 by Eric Gonzales
Great place ! Owner is very knowledgeable about shoes and socks . I learned so much about why my feet sweat and they had some of the most comfortable shoes I've ever put on.
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April 2022 by Audrey E.
I have very small feet and suffer from plantar fasciitis. I needed a pair of dress shoes that I could stand in comfortably for several hours that same evening. Ken immediately suggested the perfect pair. He even suggested that I use my existing insoles rather than trying to sell me another brand. I had the most comfortable Easter vigil mass in years because my feet never hurt. I wore the same shoes the following morning and still have them on hours later. Hands down, I have rarely had such a satisfying shoe shopping experience. I will return for my future shoe needs. Thanks, Ken!
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March 2022 by Elizabeth Muscott
If I could give more starts I would, Kenneth not only went above and beyond to help me find a shoe, but he has the best personality out there. I highly recommend this store to anyone, make sure to get the dog socks too! Super comfy
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February 2022 by Colleen H.
My elderly mom wasn't able to come to the shop with me. Steve pointed me in the right direction and let me bring a few pairs of shoes for my mom to try on at home.
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February 2022 by Alex Chmara
Fantastic experience choosing new orthopedic shoes. The owners were incredibly knowledgeable, attentive and helpful. There was an answer for every one of my questions and a solution for every adjustment. Highly recommend!
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November 2021 by Trisha Maybe
Service here is the best! So friendly and helpful. I actually came here for a Rollz Motion 2 rollator/transport chair and not shoes. I was so impressed and happy with all the help on how to use it and letting us test it around the shop.
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October 2021 by Dennis W.
If there was a higher rating that 5 Stars Steve would have it. I came from California to visit my 91 year old mom and she has had trouble finding shoe that fit correctly her entire life. She likes the SAS brand so I took her in and Steve waited on us. She was not very easy to get along with, but Steve took about an hour running like a wild man with the other customers in the store and finally found her the perfect combination. There is no possibility that you could find better customer service anywhere. I own a retail store and in today's world it's all about customer service and Haig Shoes should be your first stop. Next time I visit I will be going in to get a pair or two to take home.
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October 2021 by Deb T.
These guys know their shoes. The guy that waited on me really was insightful and I appreciated his knowledge. While it wasn't the largest store, they stock a huge selection of great quality shoes. I also didn't have to search for someone to help me for 5 minutes. I am super happy with my purchase and definitely will be back. While I was checking out, another customer came in and said they drove all the way from Frankenmuth because of the service. I can definitely see why.