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January 2024 by Phyllis Casper
Therapy was tailored to me. A tremendous help. Jay was patient and kind..highly recommend.
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October 2023 by Mary Beth Summers
Go with another company. Trust me they are awful for patients who need oxygen.
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October 2023 by Julie Nicol
Richard Keller was our tech. Very patient, informative, funny, and pleasant to deal with for myself and elderly parents. Great asset to your company and will recommend him if we ever need anyone out again. Explained everything to a T, answered all questions and them some. Couldn’t have done a better job.
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October 2023 by Michelle Brooks
Wonderful experience with my equipment delivery buy Matthew Moran and he did an amazing tutorial on how to use my machine. He even took time to notify my doctor of what else I need at home and to my surprise my busy doctor responded quick! Thank you for your quick educationally service directly to my home and your genuine care?
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October 2023 by Tom Booth
My wife needed a new mask and fitting and we visited the Rochester location where Richard Keller helped us. He was excellent! He was patient and professional, yet very funny. He made it a pleasant, fun experience! I would highly recommend Health Care Solutions and Richard Keller!
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September 2023 by Jill Menter
Mr. Moran, RRT, LRT is who has been working to improve my quality of life. He has immense patience for all my questions, and is very careful to explain everything I need to know regarding the durable equipment I use, and the medications required. He is my intermediary with the Doctors who write the necessary prescriptions.The office staff are always kind and helpful with my questions.I did not know this kind of support and assurance were still available in this world until dealing with this company.Their knowledge and expertise has eased my life.Mr. Moran's advocacy is a true God-send for me. His solutions for my problems has improved my health and saved me hundreds of dollars in medication costs, and brought me peace of mind. Amen
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September 2023 by N/A
3 things. 1: despite bcbsm explaining to me more than once that I was able to purchase my cpap machine outright and save hundreds of dollars on deductibles, I was told they were not allowed to do that. 2: Waiting for almost 15 minutes for my appointment before leaving. 3: The facility is a dump. Dirty floors, windows; tape adorning the walls…not to mention the mouse and ant traps exposed on the lobby floor…. Tells me something about the business.
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September 2023 by Elaine Schonberger
Very helpful. Have been using them for years. Recommend them highly for all your Cpap needs!!
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August 2023 by Karen Kolb
Anytime I need supplies, the phone operators are pleasant and competent. They always ask if I need anything else. The supplies are delivered in a short amount of time.When I had trouble with my concentrator, my serviceman, James, had a spare in his truck so I didn't have to deal with the large tanks.When my portable wasn't working, he double-checked that I was using it properly and that everything was connected properly. Once, he found that my battery was only loose and didn't need to take it in for service. The second time, it needed servicing but he left me enough smaller tanks for my needs.I appreciate that the same serviceman comes to my house; it makes me feel comfortable.
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August 2023 by Bethzaida Moreno
Rich was very nice and professional and very helpful. We need more people like rich
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July 2023 by Christine Webster
Did a Group Cpap meeting and it was super informative. It was neat to hear other peoples suggestions to help make the cpap more comfortable so we achieve a good nights sleep. Great job Carey and Rich for the demonstration.
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June 2023 by Amanda Kobasic
Great people who care about their patients!