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March 2024 by Tony Martin
Excellent work, but charged me over double what I paid last year!!!
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March 2024 by Mark Hansen
I have been using them for years.
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February 2024 by Brian Schutter
Phyllis Hart is and outstanding tax preparer. She is not only knowledgeable on preparing taxes she is also very understanding and works to make sure her customers are very satisfied. Her customer service focus is outstanding.
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February 2024 by rundetroit !
Tax season approaching
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April 2023 by Irving Mejia
Possibly the worst service I've ever received from any company in my entire life. My "tax-expert" showed up 30 minutes late, took about 3 hours to do my taxes, misspelled my occupation, sent my check to the wrong address, and they charged me $220 for this.When I called to ask if they could help, they said there was nothing they could do. Extremely frustrating and disappointing. I don't intend on ever using H&R Block again.
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February 2023 by Arun Prakash
Beware. They are not as transparent as they claim to be!! While checking online H&R Block website mentioned that the fees is $80 for filing the tax with tax pro, but when I walked into the office at Rochester hills MI, they did not talk about the fee upfront as they claim on various posters in the office lobby. Finally when you completed your returns, they charge based on the refund - child tax and other credits, and on top of that when there is a dispute, if they have to help you again, the charge is $55. All in all you get charged which is 5 times your $80 fee, that is $400. So please ask about the fee upfront. I felt I was cheated when the tax consultant told that the software you see online was different from what they use at their office. So they charge more. Unbelievable!!!! I could not give any less than 1 star or a negative review.
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May 2022 by Bethany Kurschat
"That'll be $400!"For a REVIEW of my taxes that I made VERY CLEAR were already complete (with their software, which I purchased)! They didn't look at my work AT ALL, and I had to adjust THEIR incorrect numbers, so that I lost an additional $400 to the IRS. Because if they screw up, it's on me.That was my 2020 taxes. Now my 2021 taxes are screwed up and no one will help me. This level of incompetency should be reserved for government employees, not supposed members of the free market.DON'T GO HERE! It's just as much a headache as doing it yourself, and they scam you out of just as much money.
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April 2022 by James Dale
Phyllis Hart, more people should have her work ethic, caring just all around great experience. 12 years I have been going to her at hr block. Thank you Phyllis and HR Block.
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April 2022 by Richard Wujcikowski
Our preparor, Nutan Thakur was thorough, patient and a pleasure to deal with!!!!!
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April 2022 by Diane Weiss
I been a customer for years. The man I met with was friendly and knowledgeable
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June 2021 by Lynn Ryckman
.y Master tax advisor, Carolyn Wenner,EA is very professional and knowledgeable with excellent communication skills.
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May 2021 by Richard Fernandez
Shu was great, very responsive.
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April 2021 by kiran naraharisetti
Phyllis Hart is experienced, knowledgeable and quite professional. She can connect to customers just by being herself. But this cost for simple tax return is expensive. I would recommend her name to my friends if H&R Block price is reasonable.
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April 2021 by Edgardo Perez
Carolyn Wenner is great. She is patient, explains every detail, knows what she is doing and is really friendly.
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April 2021 by brittany awadish
0 stars!!! Save yourself the headache and go somewhere else! Margaret messed my brothers taxes up! She put in the wrong account number for the direct deposit AND the wrong address! The worst part was they refused to fix it!!!!!