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March 2024 by Ruben Mendoza
Ordered 2 deep-dish pizzas and bread sticks to be delivered. After delivery time expired with no pizza I reached out and manager, he said that it was still at the store, and said it would go out with next driver. Took the 30 minute delivery an 1 hour and 40 minutes to get our order. On top of that, it seemed delivery driver wanted an extra tip.
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December 2023 by 00kaza00
i've been to this place quite a few times, and it's ALWAYS, a hit or miss. from having them give me a pepperoni pizza when i ordered cheese pizza, to having them give me a pizza with the toppings i did not ask for, and telling me they would credit me for it, which never happened, to having my sauce packets missing for my sub. Well it happened again just now. I went to pick up my order, one of the guys making food greeted me which was good, but a different guy waited on me. a guy with braces and a full beard came to check me out, i left a tip on my card, which now i wish i wouldn't have, because i leave, and guess what!?! no sauce packets, as usual... My son goes in to get them, but when he didn't come out, i go in. he's waiting, but no one is waiting on him, so when i walk in, the bell rings and the same guy with the beard that waited on me the first time, comes out, but when he see's me, he literally, turned around and said "complaint" and booked it to the back, leaving me standing there, now when he did that, it actually got me upset. first of all, all i came back for was the sauce packets which he didn't give me for my sub, it was that simple, but he made like it was going to be some big deal when i walked back in, i don't like that at all! second, even if you do not want to wait on a customer, too bad it's part of the job, how else will i get helped? and to turn around and leave me standing there is rude! so the guy who greeted me the first time i came in, came from the back and i asked for the packets, he handed them to me and i left. i don't know if they split tips but i seriously do not want that rude employee to get any of my money. I absolutely HATE! poor/bad customer service, can't stand it! is he stereotyping me or something? over this place.
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October 2023 by Erica Ellison
Curbside service shouldn't be offered if you can't do it plus my pizza was cold I waited 30 minutes they were not
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October 2023 by Joseph A.
For a pizza place they don't know how to make a pizza. I work at a gas station near by and order from here a junior size pizza and I always get it either burnt or undercooked and it tastes horrible. how does a pizza place NOT KNOW HOW TO MAKE PIZZA. I would rather starve then order from here and waste my money and end up throwing away the shit they bring me because it's burnt or undercooked
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September 2023 by Jenna Palmer
Pizza/order accuracy is hit or miss at this location so double check when you receive it. No beets or pepperoncini on the greek salads anymore so the only difference is the feta cheese? and mine had two types of cheese.
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July 2023 by Igor “Ahoy”
I ordered a medium Supreme pizza but got a vegetarian one. Surprised this is worth $16. It's barely a pizza. I know Supreme is called "Works" in this place, but I'm pretty sure Supreme doesn't mean vegetarian for anyone in the USA. A $7 frozen pizza from any store is much better than this.
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July 2023 by Aaron Turcott
Ordered a chicken bacon ranch pizza on doordash. This is how it showed up. Literally just crust. Called and asked about it and was told “this is what you ordered, it’s on the receipt”. Who in their right mind would order a chicken bacon ranch pizza and then say NO to all of the toppings? Wouldn’t send me another pizza or anything. Will absolutely NOT be ordering from this place again.
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June 2023 by Mark Mabry
When the pizza arrived it was slid to one side of the box. It looked like the driver picked up the box sideways instead of flat. This is the third time this has happened with the same young female delivery driver. I called the manager he said he would refund the money, I took the pizza back to him and he didn’t seem to care.
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April 2023 by F A
The worst experience ordering here, we placed an order for Jalapeño and Onion topping pizza. Firstly, I wasn’t asked about the choice of crust, found out about the crusts only when I came back.Secondly, the order I gave was jalapeño onion and what I got was Pickled banana pepper and onion, I wasn’t given any information that there was no Jalapeños available. If it would have been mentioned by the person taking my order, I would have chosen something else.Would never go back!!! NEVER EVER
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April 2023 by Scott Barrette
Your average chain store pizza place. Good deals. Love the Howie bread when it's lightly cooked and the pizza when it's well done.
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December 2022 by Alison Iceman
Was there the night of Dec. 7th and the staff and service were excellent. Pizza was hot and fresh. We use this location regularly and never have any issues.
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December 2022 by Ian Kazy
This store is kinda a$$.I've been here 6 times and 5 of them there have been big issues. The store manager doesn't even have the level of professionalism needed to respond to my single customer complaint either.Save yourself a headache, go a few extra miles to Chubby Charlie's or the Howie's up Rochester a bit. Never been boned at either of those stores.I'd rate this 0 stars if I could as it is a terrible experience through and through with no effort to make it better across the two years I've tried this store multiple times.
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December 2022 by Carol Gunther
Gen Mgr, Bill and service employee, Bella took excellent care of our large pizza order and delivery details with courtesy and competence. Very pleased!! Looking forward to a worry-free and delicious event tomorrow. Thanks Hungry Howie's on S Rochester Rd!
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November 2022 by J Myers
The employees are terrible and seem like they hate their jobs! This was my second visit and both times the employees didnt greet me and acted like I was bothering them when they have to do their job.
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October 2022 by Matt V.
I applied online, get an email selecting my time and date. I show up on date at time and nobody there knows I'm supposed to be there? Made myself look stupid pretty much doubling down that I'm supposed to be here, they had no clue. Really made me feel out of place which is weird. My rating is to do with business as a whole primarily behind the scenes it's run not just the happy ploy you get at the front counter. I've worked in pizza half my life and restaurants the other half, absolutely no discrepancy that I'm over-qualified for the position I applied for. Would not work there I've never felt like walking out of an interview from unprofessionalism before I walked into this store.