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December 2023 by Jeremy Watters
I had done extensive research to find a product that didn’t just mask rust on the underside of my vehicles and that actually worked to encapsulate it. Talking with Mark he was very informative and answered all of my questions and concerns.Learning about the history of the product and the core values of the business and owners I was very impressed.I now currently have Mark and his wife doing all 4 of my vehicles every year and am beyond happy with the experience and quality of the product.You are always greeted with a smileand they are always ready to answer any and all of your questions and address any concerns you might have.
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December 2023 by Taylor Drake
I don't trust many shops with my vehicle no matter the service. I trust this business completely. I'm a customer as long as they're around.
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December 2023 by Lauren Bowers
Update - responding to the owners reply - I will now drop my 3 stars down to 1 due to your reply / lack of ownership.There was a misunderstanding with the “free” conversation, he was referring to being told if it rusts through, the warranty spray/replacement would be free. Not the trailer spray we get every year. This was cleared up with a quick phone call to me. The reason we found you years ago was a referral from a coworker who also used you with the $160 price on the trailer at another location. Raising it to $250 and saying your $/linear.ft (our trailer price) has always been the standard is not true. If it’s been that way for “years” then why is it not on your website? VERY sketchy.As said in my initial review, we appreciated the discount & would’ve left happy. Why I left this review is due to the multiple incidents after that, the lack of care for our vehicles. Where is the response to the grease spots left all over the INSIDE of my vehicle?Also, all 3 vehicle floor mats were filthy, the clump of mud in one was just the icing on top - so no, a mat did not just slip, none were used in any vehicle.It’s clear from your response that you do not take any ownership for the lack of care while performing work on our vehicles. Prior years, much better care was given and consistent pricing too. We will take our $600/yr & all the people we referred here and go elsewhere. To anyone reading this review, I’d try another location or somewhere entirely different. It’s evident this "new management" needs some training.Original review -Was a loyal customer for many years, brought at least 3 vehicles & a very large enclosed trailer each year, never had an issue. The main guy I use to speak with no longer works there. This time, there was a large price discrepancy from previous years. All years prior we were paying the same amount $159.95 for the trailer as we were for the truck. This time they said (as it’s being worked on) it’s $250. No where on the website does it say that. Thankfully, a one-time discount was given and we appreciated the quick resolution. Would’ve left happy.Upon pick up, we see these black spots all over the INSIDE of the Malibu. I don’t know how this was not noticed or cleaned up. Apparently they also don’t use those paper floor mats anymore when getting in vehicles, our other car had a clump of mud on the floor mat. Lastly, looking at the trailer we see the black product they spray the vehicles with just covers up the rust. Our trailer is a brand new 2021 and we’ve brought it to krown every year. It sits under a covered area and never driven in snow/salt. Why is there rust? Perhaps I misunderstand what this product does, but I cant justify paying $250/year anymore if it’s still going to rust. There’s other options out there for that price.
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December 2023 by Larry Robertson
I recently brought my meticulously maintained 2001 Chevy Suburban with 39,000 miles to Krown Rust Control in Rochester Hills for their rustproofing service. After extensive online research, I was determined to find a rust control solution that went beyond superficial coatings, one that would thoroughly penetrate every crack, seam, and crevice to halt any existing rust. My search led me to Krown, and I am glad that it did.Before arriving, I expressed my desire for a superior application, and to my satisfaction, I was invited into the shop where the Krown team graciously demonstrated their meticulous process. I was impressed by the attention to detail and thoroughness of their work.During the application they covered my driver’s seat, floor, and steering wheel to protect them and upon completion of the rustproofing process, I was pleasantly surprised to find that they had diligently cleaned any overspray from the exterior, leaving my Chevy Suburban looking as if it had just rolled off the showroom floor.In conclusion, I recommend Krown Rust Control in Rochester Hills for their exceptional service. Their dedication to providing a thorough and effective rustproofing solution, coupled with their commitment to customer satisfaction, has earned my trust.
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November 2023 by Google user
I recently brought my meticulously maintained 2001 Chevy Suburban with 39,000 miles to Krown Rust Control in Rochester Hills for their rustproofing service. After extensive online research, I was determined to find a rust control solution that went beyond superficial coatings, one that would thoroughly penetrate every crack, seam, and crevice to halt any existing rust. My search led me to Krown, and I am glad that it did. Before arriving, I expressed my desire for a superior application, and to my satisfaction, I was invited into the shop where the Krown team graciously demonstrated their meticulous process. I was impressed by the attention to detail and thoroughness of their work. During the application they covered my driver’s seat, floor, and steering wheel to protect them and upon completion of the rustproofing process, I was pleasantly surprised to find that they had diligently cleaned any overspray from the exterior, leaving my Chevy Suburban looking as if it had just rolled off the showroom floor. In conclusion, I recommend Krown Rust Control in Rochester Hills for their exceptional service. Their dedication to providing a thorough and effective rustproofing solution, coupled with their commitment to customer satisfaction, has earned my trust.
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November 2023 by James Williams
I have been battling rust on my vehicle for a couple years now and recently had it repaired. I had been researching Krown for a good while and now more than ever I wanted to start investing in it to prevent the corrosion from resurfacing again. I was very nervous as I had never had a service like this performed, but the team at Krown Rochester Hills put my mind at ease and gave me confidence in their product.They were able to get me in within a week and I was in and out in only 45 minutes!! The Owner is directly involved and answered my millions of questions on the phone and was open to finding alternative spray locations to minimize drilling. The team here is incredibly nice and the best part is that they have a clear, genuine passion in what they do; they want to help protect vehicles from our harsh Michigan winters. Their personal vehicles are even clear evidence that their product works! Extra bonus: the undercarriage of my vehicle looks better than it probably has in years!!Time will tell how the product protects my vehicle, but I'm very glad I decided to connect with the team here and I couldn't be more happy with the service they provided me. I'm looking forward to seeing you again in a year!!
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November 2023 by Eric Stoneberger
Been coming to Krown for over 3 years and my vehicle is still rust free. Cant recommend these guys enough. The team is extremely professional and kind during the entire process. They get you in and out within about an hour.
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November 2023 by Bill Penrod
The Rochester Hills office is staffed with great people who take pride in their product and work. They treat my vehicle with the greatest care and complete their work in a very timely manner. Very highly recommend!
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August 2023 by Matt Pach
Recently purchased a GS350 and undercarriage rust was the only thing truly bothering me. I called different places to know more about rust proofing and possibly schedule an appointment. But not only I was rushed, they seemed uninterested. That is until I called Krown. I was really surprised by their customer service! He explained in details how they apply it and was extremely nice. I was sold! Brought the car in a week later and had an AMAZING experience. I thought the rust level was bad and was super worried. They lifted the car and I was invited to check it out while it was in the air. To my surprise, he said it was only surface and not to worry.Really didn’t take long and now I have peace of mind. HIGHLY recommend it.Advice: You will have to thoroughly wash it afterwards since the oil will be on the paint (specially towards the bottom), they wash it but it will need special attention. This is completely normal by the way, do not be alarmed.
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July 2023 by Calvin M.
Amazing customer service and very high quality work. Have been using Krown for years, the product works as advertised and the people here are great. Highly recommend this location and service to anyone looking to rust proof their vehicle.
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May 2023 by Jesse Johnson
**** Note for directions. ****DO NOT come in off of Hamlin Rd, just type in the speedway off crooks and m59 on whatever you use for GPS. Make a right out of the speedway onto Starr- Batt. Follow Starr-Batt and it's the last driveway that's a left turn before the curve forces you to go right.Just got down with the rustproofing service. Everything looks oem after they were done. Prompt and professional service. They explained everything as they did it, will keep coming to this location for all my vehicles in the future.Service: Body & Trim
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May 2023 by Jeffrey Jacobs
I go to Krown every year to have my car rust protected. Amazing service; quality work, I recommend Krown!!!!!!!Google has the wrong address though. They moved to a better location1818 Star-Batt, Rochester Hills, MI
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April 2023 by S C
Owner directly involved, does excellent work. This is the one you want to go to. Thanks for the great service, see you next year!
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March 2023 by Glenn Wachocki
Best undercoating place to bring your car or truck! Affordable and done the right way ?❤️
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February 2023 by Anthony Mix
I just got my toyota tacoma rust proofed and was extremely happy with the job that was done. The holes that were drilled were even plugged with grommets the same color as my paint. I definitely will be getting this done every year.
