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March 2024 by J F
Update: I left this review after speaking twice with Customer Service. Why would I contact again? Thank you.Nice experience opening an account in person, then didn’t use for a period of time.My account was closed without notice “due to inactivity,” and the balance left was taken to pay for “inactivity fee” that I was not given a heads up for, that I was told I would have been- nope (unless it’s in the 50 pages of paperwork when opening the account.)Bummed about this and handling, because I have friends who have had great experiences with mortgage.Will not utilize in future (why would I trust with a mortgage if this was a simple savings anccount) and do not recommend, based on this experience and lack of notifications. ?? ??
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September 2023 by Jonathan Bruyn
Great overall service. Felicia was awesome. She engaged with us in conversation and was so upbeat and helpful and went over everything and answered all of my questions. I will definitely recommend this credit bank. Thank you Felicia and her staff.
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September 2023 by Dawn Siewert
I truly love and appreciate the ladies at the Rochester Hills Branch. Banking is always an extremely personable experience and love banking here!
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March 2023 by Blake N
The ATM is the slowest I've ever used in my life and this place is not part of credit union Co-Op so they charge a fee for other credit union cards.
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June 2022 by Petunia Gray
Great rates, outstanding customer service. Leah is always extremely helpful. Highly recommend this bank and this office
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June 2022 by Adam Kozlowski
A most excellent LMCU branch.
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June 2022 by StephiB 4.0
Fantastic staff and excellent customer service!
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June 2022 by Cherie Henry
Excellence every time.
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June 2022 by Shari Handley
Astoundingly great CU.
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May 2022 by Mary Harker
This branch is the best!! Employees are so polite and helpful. Ms. Luci made my day and even told me to bring my dog inside next time!! I scored a Knapps gift card and two dog treats to take home.
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May 2022 by Sharon Banks
I love this Credit Union in Rochester, they are all so helpful and happy to see you!! It's exciting for the New bank to open!! These employees that work there are the best!!
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May 2022 by Kelsey Margetic
This credit union is the best; the people there really care about you and their work. Leah Handley in particular helped me out, and she is super kind, efficient, and professional!
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May 2022 by Sheila Morrigan
My children have savings accounts with LMCU, and this branch continues to provide top-rate service. The staff is not only professional, but are courteous and friendly. They go above and beyond!
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May 2022 by Rebecca Hall
So glad to finally have a branch closer to me during school. Sad that they have the newer atms though. Rather than being able to withdraw up to $200 with the older atms, the newer atms only allow up to $100. Oh well.
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May 2022 by Christopher Banks
Staff here is always helpful at this branch, can’t wait till new branch building is open it’s going to be nice.