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December 2022 by Geniel Roye
I love my new aids. I was scared because I've never had them before. But Rebecca made me feel comfortable and I feel like an expert after she explained everything. Amy at the front desk is so happy and very helpful,!
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December 2021 by Rosalie Mendenhall
I cannot tell you how awesome the whole staff is at this Miracle Ear Center. I went in to see them when my mother's (102yrs old) hearing aid stopped working. Anna quickly sent it out for repair. Two days later, Mom lost her hearing in the opposite ear. The following Monday, I called and Paul provided a loaner hearing aid for Mom to use. He called later that day to check on her and again the next day. On Day 3, Anna called with some helpful advise on how to handle Mom's problem. Later that day she called again to let me know the Mom's hearing aid was back from the lab and in good working order (two weeks sooner than expected). I have never dealt with people who care so much and go the extra mile to help their customers. I would recommend them to anyone. I know that when I need a hearing aid, I will be going back to see Paul and Anna.
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December 2020 by robert hudson
Wonderful thing that I can hear sounds that I did not hear before, Miracle Ear helped me and educated me to understand the steps to take to enjoy hearing aids I highly recommend Anna at this store. If you want to have better quality of life let Anna help you! Highly recommend them.
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December 2020 by Janet Smith
In my profession listening is very important. I was missing out on important details. Because of my hearing loss I was frustrated and embarrassed at times. I kept thinking I can not afford hearing aids. I called Miracle Ear and made an appointment just find out my options. I was greeted with a warm welcome from the front office staff. They introduced me to Anna. ( the hearing specialist ) I immediately felt welcome.I was taken into Anna's office where she educated me on hearing loss. I was tested with state of the art equipment and much to my surprise I received immediate results. I discussed with Anna my financial dilemma. She told me that Miracle Ear has different payment options. I walked out knowing in one week I would have hearing aids.When I returned I felt a miracle had happened as soon as Anna put them in for the first time. I had tears in my eyes. I could hear the world again it was no longer silent.Anna has always been available when I had questions or concerns. I am so greatful for Anna and her team. I can hear again.Thank you
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December 2020 by Bernard Hetrick
When I came here, the staff was very knowledgeable and so helpful with answering any questions/concerns I had. Anna walked me through the whole process. My quality of life has increased! My wife was also educated about my hearing as well, now she’s happy that I can hear. Happy wife means happy life!! I appreciate all the help from Anna.
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December 2020 by John T
The attention my 95 year old mother receives from the people at Miracle Ear is wonderful. Anna has a genuine love and care for all of her patients; she is not just a salesperson or a technician. She treats us like family. My mother is at American House and due to the virus, she has been having a very hard time. I appreciate the love and care from Miracle Ear!
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December 2020 by Gail Vettraino
My mom is 93 and has always had difficulty with her hearing aids. Although she has a significant hearing loss, she didn't feel that she could hear any better with hearing aids than without them. That all changed after she met Anna from Miracle Ear. She can hear again and has noticed all the things she had been missing before Anna fitted her with hearing aids that work for her. Anna visits her independent living facility on a regular basis so my mom no longer needs to go out in inclement weather to get her hearing aids checked. We are very happy with the care she has received.
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December 2020 by Kel Underwood
God is good! I found Miracle Ear on line and found the best of the best! Anna is a gift to my Mom and myself. We couldn't be more happy with this experience. Anna went above and beyond to support my Mom, as if it were her own Mom. Highly recommend!!
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December 2019 by Kenneth Perry
The staff has always been great. Anna in particular Is very caring and helpful. Always has a smile for everyone. We would recommend Miracle Ear of Rochester to anyone needing hearing aid help.
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December 2019 by michael norris
This is my second pair of hearing aids. I would never go anywhere else. Outstanding customer service. They clean and check every three months or sooner if you are having a problem. Check it out. It will be worth it.May 8, 2019Just had my clean and check. Had been ill and not able to make it in at my three month interval. Anna McKerracher thoroughly did a SUPER clean and check since I was ill She did a follow up call today to make sure I was satisfied. There are so many trying to sell hearing aides but in fact many are just amplifiers. Not good. Don’t be fooled by a low cost. Give Miracle Ear a chance and come and learn what they can offer. You owe to your ears.
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December 2019 by Judy Geer
I cant say enough good things about Anna from Miracle Ear. She came to the rehab center, tested Judy's hearing, ordered the hearing aids and delivered them. She has also made follow up visits and advised the workers at the center on the correct way to put in and take out the aids. Thank you from the bottom of my heart. The smile on Judy's face when she could hear was worth every penny. Anna, you went above and beyond...God bless you. Thank you from Judy and her family.
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December 2019 by Barbara Schultz
Anna M was very knowledgeable and helpful. She was enthusiastic, outgoing and caring as she helped me with my "new ears". I recommend her for anyone looking at getting hearing aids.
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December 2019 by Heidi Devereux
Anna was excellent!!! She was very kind and patient with my 91 year old mom significantly! She was great at explaining everything and helped tremendously to keep her experience very affordable! I highly recommend her!!!
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December 2019 by Susan & Zipp Zipperian
We are from out of the area and my husband had a problem with his hearing aids. The Rochester Hills Miracle Ear in Michigan was able to get us a next day appointment with Anna McKerracher, their are hearing aid specialist. She was very knowledgeable, helpful and pleasant to deal with. We were able to get my husband‘s hearing aids cleaned and fixed and now they are working very well! Thank you Anna!
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December 2019 by Natalie Stasyk
Anna M. is wonderful! We are always pleased with the Community Outreach and hearing services that she provides for the seniors in our community and at our Community Center. She takes her time with all of our seniors and no one ever leaves unsatisfied. We are thankful for her always being there for us when we need her and being a dependable member of our community!
