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February 2024 by Don Nova
Walking into the store, I was greeted by associate Dalton. Coming into the store I did not know if OfficeMax offered the printing services I was looking for. After speaking with Dalton, he provided me with exactly what I was looking for. The exceptional service provided by the associate was world class. As an accountant by trade, I am somewhat a perfectionist and believe at times I am difficult to work with, but Dalton was able to accommodate all my specific requests throughout the transaction. I will 100% come back to this location.
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January 2024 by Doris Dabish
The staff is very helpful and know their inventory very well. They all go out of their way to find what products I am looking whenever I can’t find them on my own. I am encouraged that your company has such good staffing and that you retain stores are open so that I can interact in person with a human for my purchases rather than be forced onltbto a chat and AI communications.
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December 2023 by Vernal Tiller
The team was very professional and helpful! I purchased all of the furniture, accessories, and office supplies for my home office from Office Max. Exceptional customer experience!
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November 2023 by Sebastian Nadal
Very responsive and efficient printing service.They did an awesome printing work in short time
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October 2023 by Alzahraa Siblani
Ive seen racism and disrespect but from the people of this place is unbelievable!!! Ive given these people multiple chances to redeem themselves but I guess they asked for a nice review!The crabby old lady (kinda short and hair in a bun, nasty facial expression) that works in the print station has the worst service to ever exist, she is truly a racist. I go about 2x a week to print labels and usually there's a respectful gentlemen or a young girl that help me and they take care of me. This lady, I have delt with her 3 times so far, I go to her and ask her for help in printing and she says I can't help and we don't offer the service your asking for with the nastiest expression on her face. She has the audacity to say she will overcharge me if I want what I asked for and in reality I have never been overcharged ( money hungry). I told her the gentleman usually helps me and all and she said "well I'm not going to help you so you can go over to the self serve station and do it yourself". She has time to offer others help right in front of me to prove even more that she's a prejudice white lady!Now you have the nasty manager who looks like a mini replica of her... I brought it to her attention today after being disrespected on the spot and she has the audacity to tell me that she does have the right to overcharge me and decides to side with her. These people are so slow that they decide to overcharge others to make up for their loss! Everything I explained to her has no meaning from the disrespect I received. I stayed around for an extra 15 minutes and watched them help others and play on their phones when they finished. People these days want more money but no work. That lady in the print station deserves to be fired because she knows nothing about respect and that manager also has to go because she's just as racist as her.
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September 2023 by Sara Thompson
Great store! Very knowledgeable and friendly staff, neat and clean store and well organized!
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September 2023 by Joyce Sutter
Excellent service in print department!!Luka and Joe were so professional, knowledgeable and kind in assisting with our insert card to go with baby shower invitation. They deserve A+++++ rating and acknowledgment from Office Depot/Office Max. We will definitely be back.
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September 2023 by Nikki Raichlin
I bought an expensive ink for printer. Their machine messed up as it was finished. I told them it said finished but they refused to believe that and charged me again. I was double charged. Now I have to jump through hoops to get 100 dollars back from them. Terrible customer service terrible helping those who shop from them well never ever again will I shop from them....if 0 stars was available
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August 2023 by paul stoury
I recently visited the OfficeMax store in Rochester Hills, Michigan. The staff was cheerful and knowledgable. I was helped with sending my FedX packages and the additional purchases I made. The staff were very helpful and professional with my needs! I will return to make future purchases. To all the staff, thank you!
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August 2023 by tania khammo
Office Depot employees are very expert and they know how to satisfy customers
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July 2023 by Gary Berry
Great store. Cashier very helpful and pleasant (friendly)
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July 2023 by Kimberly Pencak
I went in today to purchase ink cartridges and my battery decided to die in my car. While I was waiting for the tow truck, they took my bag of groceries and put them in the fridge, offered me water and a place to sit and wait. Customer service above and beyond! Thats why I continue to go back!
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July 2023 by Kimberly Sowerby
I went in today to purchase ink cartridges and my battery decided to die in my car. While I was waiting for the tow truck, they took my bag of groceries and put them in the fridge, offered me water and a place to sit and wait. Customer service above and beyond! Thats why I continue to go back!
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July 2023 by Daniel Plata
Best customer service ever!! Very professional and great attitude all the time.Ms Luka, Print supervisor , the best , thank you
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July 2023 by Proefke
The people (Luka, Kristen, and Joe) who helped me to place my banner order were not only knowledgeable, but very nice people as well.