-
February 2024 by R Swain
Great service from Phillip today! Pretty knowledgeable, friendly and he genuinely wanted to help me with all my issues during my visit. A++++There was a lot of team work at the front desk while helping customers during my visit and it was great to see! Will return and highly recommend this location!!
-
February 2024 by Douglas Nichol
Can the parts counter do their due diligence when ordering, looking up parts. In the past 18 months, I have been given the wrong water pump Rotors, and now sway bar links, I even had them double check and they were still wrong. Its not fun taking things apart 2 or more times to fix a vehicle.Get with it.
-
February 2024 by Sophia Gugel (Sophia)
The people there are absolutely lovely.
-
January 2024 by Maggie Murphy
The services provided were phenomenal. I came in with a problem with my windshield wiper and they took time to help me and make sure everything worked properly. 10/10 recommend!
-
January 2024 by Nadia Lowry
I needed a new car battery and windshield wipers. I went in with my husband, and Matt was the gentleman who helped us. He spoke to me directly, answered all of our questions and gave us genuine advice on what would be best for my car. I'm very thankful Matt was so kind and informative.
-
December 2023 by Jacob Mevorach
Outstanding service! Everyone is extremely helpful every time I come in
-
October 2023 by michael Gravlin
Worse customer service I've ever had. Been going to O Reillys for years, will b ever go back to the Pontiac, Michigan
-
September 2023 by Brian Kitka
Get service
-
June 2023 by Niraj Chaudhary
Nice Staff
-
June 2023 by Gaming Everything
An associate named Ben was very rude to me, not returning
-
April 2023 by Angela Jock
I love this store! They helped me put on my wipers I purchased when I came back. The lady manager was there by herself and said if I wanted to wait or come back someone would help. I went to Gordon’s because I had some things to get and then went back and the guy that came back from a delivery helped put my wipers on.Reading some of the reviews I was skeptical to go here but they were great! Another example of you shouldn’t believe everything you read. Customers are ignorant sometimes and I’ve seen it. They get rude and expect you to still help them. I work in customer service and that’s not how it works. You get what you put out in the universe. People should understand that. Thank you guys for helping me! I will be back for sure!!
-
April 2023 by Joseph Fouladbash
Ben was courteous and really professional. I am not great with auto repair/accessories, so he really educated me in a short time. Really appreciate people like you bud!
-
January 2023 by Cathy
I always come to this store for all my car stuff. They are always soo helpful and really do try and help me with keeping costs down. William helped me so much. Truly have a gem in him as an employee.
-
December 2022 by Shagena Family
Kid comes from the back with his shirt unbuttoned... couldn't tell who the manager was... didn't get greeted when we came in the door. Couldn't tell me how many oxygen sensors my car had.
-
October 2022 by Ape Factory Apparel
The laziest employees in town, they are never helpful and always full of excuses for why they can’t help. Asked if they could check my car battery to make sure it was in good working order (5min job), I was given the testing instruments and was told to go check it myself. Every time I come in, it’s a new story and a different excuse, rarely ever a positive experience.
