O'Reilly Auto Parts in Rochester Hills, Michigan, located at 957 East Auburn Road, is a well-stocked store offering a wide range of auto parts, tools, and accessories. Customers appreciate the knowledgeable staff who are eager to help find the right parts for various vehicle needs, whether it's wiper blades, headlights, or other essentials. The store provides several services, including free battery testing, wiper blade and bulb installation, fluid recycling, and a Loaner Tool program. Many reviews highlight the excellent customer service, with staff going above and beyond to ensure a pleasant shopping experience. Quick service and efficient order fulfillment for additional parts are also noted as strengths. However, some customers have reported mixed experiences, mentioning instances of less satisfactory service from certain staff members. Overall, O'Reilly Auto Parts is recognized for its friendly atmosphere and commitment to assisting customers with their automotive needs, making it a reliable choice for vehicle maintenance.
I was lucky enough to have the manager assisting me. His name is Shawn. He did a tremendous job assisting me with my problems for my headlights for my vehicle. He has a cool cowboy hat, really cool guy and thank you for your expertise.
December 2025
Very knowledgeable!! Hailee was very helpful and went above and beyond.
September 2025
Outstanding service and much appreciation to the store manager, Sean. He was able to set me up with a new battery and swapped out my old battery for the new one promptly. That speedy and courteous service was appreciated.
