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March 2024 by Taylor Yau
Dr. Ternes is not only caring and kind, but incredible at what he does. He went above and beyond to make sure my prescription was comfortable and correct. You can tell that he genuinely loves what he does and it makes a difference in his patient care. I’ll definitely be using him for all things eye care!
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March 2024 by Don Wassom
Dr Clark is great
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March 2024 by Katherine Pfeiffer
Lauren had better things to do. I had to ask questions more than once. Eye contact goes a long way.
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March 2024 by ruby
Stopped in to look at some frames and get a few prices. Patty assisted me with looking up information for me and had such a great attitude especially with me just requesting assistance with no appointment. Hope her boss will do something nice for her. Thanks again Patty !
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February 2024 by Marie Zampachova
Dr. Clark is the best! All staff is so helpful and kind. Will stay with Pearl as long as they are around!
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February 2024 by E Rod
Awesome staff, good service and Dr. Clark is great at what he does. Couldn't recommend this place more. If I could give it more stars I would.
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February 2024 by Sandy Nolan
Friendly staff and on time.
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February 2024 by Nancy Magri
I had a very pleasant experience at Pearl Vision. The staff was pleasant and accommodating. Dr. Ternes did a thorough exam and explained his findings. He was also very pleasant and made me feel very comfortable.
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February 2024 by Debra Brueckman
Dr. Clark was wonderful, thorough, personable and explained everything clearly. Staff was wonderful too!
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February 2024 by Tom ODell
Doc is great
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January 2024 by Nancy Lafata
The staff is helpful with checking insurance coverage, glassware selection, lens options, pricing, ordering, fitting and adjustments. I definitely recommend Pearle Vision Rochester Hills, MI.
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December 2023 by Eric Campbell
Staff is friendly, efficient, and professional. They are very helpful and didn’t pressure me with upselling. I felt comfortable from start to finish and I truly felt well taken care of.
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December 2023 by Gurmeet Singh
- Took my son for annual exam at the Hampton location in Rochester Hills.- By the time I was signing up the paperwork electronically, they took the fundus photo without even asking me if i authorize it or not. The electoninc paper work was completed later and I clearly declined the fundus photo and asked the doctor to discuss it with me.- Then the actual exam begins. The doctor never once mentioned if I would like to get the fundus photo screening done. He just showed me the eye pictures and how would I know if it was the fundus photo. I was still thinking that the doctor will ask for the Fundus photo authorisation.- I was charged $39 for it. It was only after I reviewed the invoice that i realised that they had charged me for the fundus photo.- Called them and discussed the above. The lady told me that since he was being examined for first time, the fundus photo is taken as a policy (whether authorised or not). I asked where that policy is on the website and she did not have a answer and kept repeating the policy and kept pushing back at me. This is unacceptable.- I was ripped as this was an unauthrorized charge.- Please be careful at this place and specially with the $39 fundus screening. I have been to SVS vision/Optim eyes and they did not have the fundus photo taken. Very bad experience with Pearle vision.
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December 2023 by Jose Troncoso
Emery was great help. She was very patient with my mother and was great at explaining their promotions. Very clean location too!
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December 2023 by Nancy C
The Pearl Vision EyeCare center on Rochester Rd is the place to go. They are professional and friendly with the latest equipment to ensure you’ll receive the best vision care. Bonus - they always have the latest style of frames! Check them out. You won’t be disappointed.