PetSmart is a leading retailer that offers a wide range of pet supplies and services for various pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. The store provides over 10,000 products both in-store and online, making it easy for customers to find everything they need for their pets. Customers appreciate the well-stocked, clean, and organized store environment, which helps them easily locate products. The staff is generally friendly, knowledgeable, and helpful, often going out of their way to assist with specific needs, such as finding the right products or offering pet care advice. Many reviews highlight the quality of services offered, including grooming, dog training, and pet boarding. The dog training programs are highly rated, with trainers providing effective classes that incorporate real-world distractions, making obedience training more practical. The store also has a pet adoption center, allowing customers to adopt pets directly from the location. Customers value the proactive customer service, especially during busy times, and appreciate the staff’s willingness to help with specific concerns, such as setting up fish tanks or choosing the right pet food. Overall, PetSmart is seen as a comprehensive pet care destination, known for its friendly staff, good selection, and quality services that cater to the needs of pet owners and their furry friends.
Took my dog to get shots and she physically would not get through the door however they came outside to give her shots so I think they did a good job
June 2024
The staff very helpful. The store had one lane opened. When that lane became long, two additional cashiers came on floor and opened additional lanes. You rarely see this pro-customer service at other stores. You are simply told to try the SCAN-YRSELF.
May 2024
Dog approved. :)
In comparison to other PetSmart locations, these guys are really friendly and know what they are talking about. Great selection of pet food, snacks, and gear to a reasonable price.
