PetSmart is a leading retailer that offers a wide range of pet supplies and services for various pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. The store provides over 10,000 products both in-store and online, making it easy for customers to find everything they need for their pets. Customers appreciate the well-stocked, clean, and organized store environment, which helps them easily locate products. The staff is generally friendly, knowledgeable, and helpful, often going out of their way to assist with specific needs, such as finding the right products or offering pet care advice. Many reviews highlight the quality of services offered, including grooming, dog training, and pet boarding. The dog training programs are highly rated, with trainers providing effective classes that incorporate real-world distractions, making obedience training more practical. The store also has a pet adoption center, allowing customers to adopt pets directly from the location. Customers value the proactive customer service, especially during busy times, and appreciate the staff’s willingness to help with specific concerns, such as setting up fish tanks or choosing the right pet food. Overall, PetSmart is seen as a comprehensive pet care destination, known for its friendly staff, good selection, and quality services that cater to the needs of pet owners and their furry friends.
Kelsie educated me and helped me find everything I needed for our baby kitten we adopted. Thank you so much for the time you spent on us. Even the man at check out was extremely helpful to us (can’t remember his name sorry). Great employees here truly.
May 2026
Took my Cattle Dog Wilbur here, they did such a good job blowing out his coat getting him already for the summer, looked so much better and he came out happy. The Grooming Salon did a very good job and they're extremely kind. Would recommend
May 2026
I LOVE, LOVE, LOVE this place. The staff is extremely helpful and they care about all the animals. The vet here is ran by the michigan humane society and the front desk there is also
