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November 2023 by Lauren Brown
This place is terrible they tell me they don’t accept purses right now some of them where brand new and gently wore terrible response to owner:excuse me I had Michael kors and katespade and Steve Madden that I was trying to sell in y’all purse section I only seen one coach and rest was regular purses I don’t believe it was a name brand and they told me the purse inventory was to high so someone is Lying won’t be coming here to sell ever again
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November 2023 by Dragonfly Love
This location is a joke. Went with a friend who wanted to check out this location. Their clothes were older styles, some had stains and dog hair on them. As if you went to a normal threft store.
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September 2023 by Bella T.
The girls working behind the counter are extremely rude, they don't acknowledge that your there and are constantly gossiping and even mimicking costumers! I seen one of them making fun of somebody who asked them for help. Extremely unprofessional and yucky behavior from all of the girls working there. The only reason im giving two stars is because they do have some decent clothing.
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September 2023 by Anika Jefferson
I went in there to take back clothes took a medium size bag not much in there I gave it in and 30 minutes later went I. There to go look at items because I was in Trader Joe’s and it was still on the counter. I waited in the store for about 10 minutes still wasn’t done and I went back in my car for another 10-12 minutes and then it was ready. I got it and got 21 dollars for 7 items in wich was Lululemon and aritzia forever 21 and American eagle. The bottom of the bag was almost exactly the same as I left it with. What a rip off. I wish I could give this 0 stars
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August 2023 by Vanessa Ross
If I could I would give this place 0 they are horrible have the worst clothes and if your trying sell the don’t accept good clothes EVER don’t try to sell ur clothes here all except is some weird emo clothes loser don’t sell ur clothes here or buy clothes here I’ve so annoyed second time coming and this happened
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June 2023 by Haley Morrell
If I could give this place a zero star I would. I get the owner only hires 16-18 year olds but they need to do better at their job. I brought in a big basket of clothes. They had a lot of buys and we’re super busy. Normally if it’s that busy the wait time would be about an hour or more, my buy was done within 15-20 mins. The bottom of the basket was hardly touched and I also brought in good condition Gymshark/lulumemon items which is what they are looking for (never took them) and only gave me $30 something dollars for 10-12 items. When I was waiting for my buy to be done the girls going through them were making comments on the customers clothes that THEY were going through and buying. Do better. I also took the rest of my stuff to the one in Madison heights and they were all so nice and friendly. They took more items.
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June 2023 by Simar Brar
Walked in and the worker didn’t say hi to me when I greeted her. They took two items from me (I say it this way because I was scammed) and offered me $6. I went back to my car with the clothes they didn’t want and looked through them to see what they had taken. I noticed they took my Levi’s jeans (at least $30 worth!). I am furious. Do not sell your clothes to them. I went back in to ask if I could get my items back and they told me it’s too late to get them back and I should have said something before the transaction was made. Sure, I could’ve done that, but you could have better buying and selling practices- overpricing and underpaying. Thanks for nothing!
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June 2023 by Regina Hendrix-Brown
I would rather just give my recycling clothes to Vietnam Vet Pickup, get a tax write off and be done with it.
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May 2023 by Jazlyn C.
I brought in clothes to trade in and waited 45 minutes for them to tell me and the lady in front of me that they're not accepting anything at all due to being overstocked. So aside from that pointless waste of time, the worker was rude, and the stock they did have wasn't great. (Walton location)
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May 2023 by Rachel F.
This Plato's is by far the stingiest Plato's I've ever been to. They act as if it's not second hand fashion. My girlfriends and I have tried a countless amount of times to sell them our clothes just for them to be given back to us by girls wearing leggings and crop tops...like that's trendy. If your items aren't micro trends, they won't take them. I just went to sell today and was waiting for my basket to be sorted through. As the girl was sorting through it, she made comments about every item. Namely, she said "literally no one would ever buy this" then laughed, "this stuff is so ugly" and laughed again as she did not realize it was a basket of my clothes. Although I will be the first to admit, some of my stuff was very ugly and worn, there was ZERO reason for her to speak her thoughts like that, especially with myself and other customers around. Very unprofessional and embarrassing. Also, as I walked through the store, they had the actual ugliest, most dated shein pieces I've ever seen so don't come here with neutrals or more timeless pieces. As a 21 year old sorority girl who has a love for fashion, I know what a cute piece is, these high schoolers they employ do not. So formally I would like to thank the girl with the knee brace and her black haired friend with the acne for making me unbelievably uncomfortable and upset with their rude remarks, attitude, and foul outfits they had on. Try the Plato's in Utica on hall rd instead....much better employees who are polite and kind.
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May 2023 by Nancy Saleski
This place is a joke, I don’t recommend anyone taking their used clothes there.Lazy workers for sure
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April 2023 by Marlowe Mandingo
They lied to me twice and wouldn't take my items very racist moment
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December 2022 by Barbara Talbert
Gorgeous items and gorgeous people at the Plato's Closet. Can’t wait to come back.
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October 2022 by Adelle Barrett
SO pleased with the woman that I checked out with. The prices/deals were outstandingly fair.
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September 2022 by Jessica Xu
I am very disappointed with Plato’s Closet. I’ve been there twice and brought in good brands like Ivvia, American Eagle, Abercrombie, and they didn’t accept anything.
