-
February 2024 by Gail Briguglio
Very knowledgeable! Great shopping experience and way better than buying online - Anthony really helped me pick the right mattress for me. Shop local, not online!!
-
January 2024 by Raile Lee
We were assisted by a man named Anthony Ferris and he was so helpful--he answered all of our questions, told us how other cuistomers had felt about products we were curious about (and similar products), and gave us feedback based on what we told him our sleeping life was like (lol!) He also let us do our shopping on our own once we had no more questions, and helped us figure out the financing process once we were ready. If I could leave that guy 10 stars, I would. I genuinely walked in expecting a stressful experience and walked out stunned that it had gone so smoothly and well.
-
January 2024 by Jodie Thomson
Anthony was a great salesman and helped us decide on a bed in due time. It really was a great experience at American mattress and I'd highly recommend to anyone looking to buy a mattress.
-
December 2023 by Nancy Hearold
Anthony is the reason I purchased more than planned. He is authentic, calm and confident
-
November 2023 by Don Howe
Friendly, competent and knowledgeable sales staff. Easy transaction.
-
September 2023 by Mick Hoganson
Couldn’t recommend this store high enough! Our sales rep Anthony was extremely knowledgeable and because they sell several brands he wasn’t fixed on selling us one style but rather guided us to what we were looking for. A+ experience and the only place I will get my mattresses going forward.
-
September 2023 by Matt Ward
Sales person was super helpful and not pushy like other places. He helped us pick out the right mattress for us.
-
August 2023 by lisa smith
I appreciated the help I received in Choosing My bed. They are very knowledgeable in helping me make a decision on what would be best for me.
-
August 2023 by Sarah Stuart
We had a great experience at American Mattress. Both of the people we worked with at the store were very knowledgeable and personable. The delivery was quick and smooth thanks to the two people who dropped it off for us! We came in on a Saturday and got our mattress by Monday.
-
August 2023 by Thomas Greenfield
We purchased two Nectar Twin XL mattresses and two Clarity Adjustable frames from American Mattress1250 S Rochester Rd, Rochester Hills. Patrick was our salesman. The bed was everything he told us it would be and more! The delivery people were to take away the old adjustable bed frame but it turned out to be too heavy and bulky for them to handle. Patrick then went way above and beyond and came himself the next morning and removed them. We told him the bed was too high for us and he also adjusted it for us with a big smile. That was the kind of service you received way back in the 60s and 70s. It is so refreshing to know that there are still people like Patrick out there today! Thanks again. Tom and Ruthie.
-
August 2023 by Bill Sabin
The store salesperson was not even in the store when we entered the store. I had time to sit on EVERY SINGLE mattress before he showed up. When he came in, he wanted me to start all over again. I told him I had already chosen which mattress I wanted. He tried to sell me some thing else. I told him I want that mattress. He led us to believe that he was placing an order for the one we wanted. However, when we walked out the door with our receipt and I looked at it closely, it was for a different mattress. I immediately called to complain to the company when I realized what he had done, they sent us to a nearby store. That salesman pretended to help but when the mattress came, it was not exactly like the one I had said I wanted in the store though it came with a similar tag on it. We decided to give it a try. It already has dips and grooves in it from where we lay on it, and we’ve only had it a few months and it was supposed to last for years! I will never buy from US mattress again. I also will discourage any of my friends from going there.
-
August 2023 by Nicole Brady
Sales representatives were knowledgeable, friendly, and found me a great mattress to suit my child's need at a great price.
-
July 2023 by mishka sajjadi
I think Tyler takes the cake for the best customer service I’ve ever received in my whole life. Not only did he give us a great deal, but after learning I would be literally without a mattress to sleep in until delivery was available in almost a weeks time, he offered to help me and my stepdad lug it up THREE flights of stairs at my (nearby) apartment the very same day. Give this man a RAISE ?????? if he’s a reflection of this store’s values than I’m an American mattress customer for life!
-
June 2023 by Pray and Serve
Ken is very personable and straight forward as is Patrick. These gentlemen made my mattress purchase experience as easy as can be and also gave me a sizeable discount. I enjoyed the water and free candies as well. Thanks guys! Highly recommended.
-
June 2023 by Suraiya Essack
Patrick Johnson was friendly and gave us a good deal with delivery and frame. He accommodated us to deliver on a day that was convenient. The crew Kevin and Eugene that did the delivery were punctual and very efficient . Thank you , I’m hoping we have a good sleep on our new mattress ?. Overall the experience was great .
