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January 2024 by Brian B
I have had good experiences at this location. Most recently the very friendly staff set me up and adjusted crutches for me in preparation for foot surgery. They were able to update my account fast and efficiently and answer all my questions. I was in and out very quickly. I would totally use them again in future for medical equipment needs.
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March 2023 by Jaclyn D
We were recommended to Dr Scott from our family dr for our son's helmet. He is fast, knowledgeable, did not pressure us and you can tell he loves what he does. We live far and it was definitely worth the drive!
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July 2022 by Nancy
Spoke with a Natalie from the Kalamazoo office on the 8th of June, 22 gave her information to check on 2 orders she stated they were in production and should be ready in about a week, come to find out she lied and only checked on 1 order and today I received a call saying that the other order had not even been processed as they must of lost the information. These 2 orders were put in over 2 1/2 months ago. The office in Battle Creek had lost the 1st order. I don't know where things stand as no one will call back. Got supervisor name and supposeably her direct number but it is just a office number that Natalie answers and continues to lie about any information.
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September 2021 by Darryl J.
My prosthetist left and they did not bother telling me for an entire month!!!! Here I am writing to him to schedule adjustments on my Prosthetic, and he's gone while THEY are reading the emails and doing NOTHING!!! FINALLY, on Friday someone called me and said they had read the emails and thought someone should call me..... YA THINK?!?!?!? Let the PATIENT know???? REALLY???? Is that what you're supposed to do? CLEARLY NOT! A prosthetist is not a light bulb. You don't just plug one in and it works. I feel so disregarded and unconsidered. They say First to Serve First to Care. I am not feeling the Serve OR Care. I do not trust these people anymore....
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August 2021 by Melissa Martinho
Our young son had a great experience and excellent success with Scott and team. He was knowledgeable, patient and kind. Thank you!
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June 2021 by Pepper Young
We have had multiple great experiences with Wright and Filippis! Both of my 6 year old twins have been fitted for AFOs. We go to the Rochester Hills location. Scott is the best! He chats with the girls while doing their casts and they get super excited to pick out the patterns for their leg braces. They count down the days when it’s time to pick up the new pair. At our appointment today one of them wished she could have picked out a new pair after she saw her sister’s new ones! A situation that can seem daunting has been made into something the kids actually enjoy.
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January 2021 by Kayla Lynn
Dr.Scott was such a pleasure to work with. He could easily get my sons attention so he could take measurements. My sons had a helmet for 5 months and now his head is perfect! I highly recommend Wright & Filippis.
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January 2021 by Elise Zau
We are very thankful for the kind and professional guidance provided during our daughter’s helmet therapy. Scott and his team were patient in explaining the process and answering all our questions. It was easy to schedule an appointment at a convenient time.
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November 2020 by Dayna Hottle
Scott was always very thorough and patient with as we learned about and accepted our son's prognosis. Throughout our 4+ months, Scott & his staff were always friendly and available to answer our questions or listen to our concerns. Overall, we had a great experience with Wright & Fillippis!
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October 2020 by Vivek Natarajan
Great service from Scott Huffman and his technicians. Our daughter's flat head syndrome was treated with a helmet, and we were able to see great results in two months. Appointments were always on time, and they were flexible with reschedules.
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July 2020 by Kelcie Laleman
In March, my husband and I, brought up our son's flat spot as a concern to his pediatrician. She referred us to Wright & Filippis. I hadn't been home for more then 30 minutes and the office was already calling me to schedule a consultation for him. Wow! I didn't even have to reach out. That was the first thing that set the tone for the patient service we received. From the moment we started working with Scott, and the rest of the staff at the Rochester location, we felt cared for. As parents, I think it is easy to feel guilt for anything your child has to go through, even if it is something out of your control. Scott was always very informative, kind and respectful of how our son was progressing and we were feeling. They were great with our boys and communicated often. The ladies working in the front of the office were very personable, happy and quick to answer questions if we had any. We were so happy with how things went, and the treatment our son received. Can't believe he already graduated and received his little Cranial Diploma from the office (super cute and thoughtful touch). Thanks everyone!
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May 2020 by Russell Hastings
We had a great experience at Wright & Filippis with our sons helmet. Scott was extremely knowledgeable and patient with us throughout the entire process. We can not thank him, and the rest of the staff, enough!
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May 2020 by Amber Lanae Martirosov
Scott and Paul (intern) were amazing with our sons helmet. As a mom with a lot of anxiety about the helmet, they went above and beyond to educate me and make sure everything went well!
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May 2020 by Leslie Hoskins
We took our daughter to see Dr. Hoffman for a helmet and had a wonderful experience. He was extremely patient and informed us of all our options before making any decisions. So thankful for his kindness and knowledge! Thank you!!
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April 2020 by Kimberly Ann Young
Ryan is the best. He takes great care of Ron