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“Called the store to see if they carried the appliance that interested me and visited them when the salesperson I spoke to was available. He was very knowledgeable (and not high pressure), so the purchase was completed easily to my satisfaction”
“David was awesome. Very knowledgeable, to the point, knew exactly what to recommend based on our needs and got us a great unit. This is the best place to go for your vac needs. Highly recommend!”
10AM - 7PM
637 John R Rd, Troy
Appliances
“Just made my second purchase there. Last year I got a microwave oven and a large TV and stand via my salesperson Abu. This year I got a reclining sofa through Mr G. They both gave me great service, and the delivery and setup was awesome in both cases.”
“Today I visited the Dyson Service Center in Troy with my hair dryer and curler .The staff who worked with me was Taylor. hE was incredibly helpful, to understand the problem and fixed it with in 15minutes. He also ran a health check to make sure all parts were working after fix.
he explained to me how to maintain it at home so problem does not repeat.
the team truly cares about customer experience rather than just making a sale. They made the process quick and stress-free, and I left feeling confident about my next purchase. Highly recommend this location for anyone needing help”
“I would like to thank Martha in customer service for assisting me with a manufacturer warranty claim related to a Bosch dishwasher that I purchased during the pandemic. As a repeat customer of US Appliance, I also want to thank the management team for creating a very responsive customer service department.”
“Great place. People inside are helpful and gets you into the right piece of equipment for the job you are doing. Yard people are very helpful with hook up and drop off. Prices are decent”
“Went to Oxford Vacuum based on their 4.9 star reviews and had a great experience. We met Scott, the owner, who took the time to walk my wife and me through our options for replacing our 20 year old central vacuum system. He explained everything clearly and recommended the Titan system based on what would work best for us.
We placed the order on Friday and he had it installed and fully up and running by Monday evening. The entire process was smooth and professional.
Very impressed with Scott and how he took care of us.
5 stars. Highly recommend.”
“I was in a few months back to get fixtures for a bath remodel, which I needed sooner than I realized for our contractor to finish our job. An associate (I believe her name was Paula) was kind enough to sit down with me and go over what type of faucets, valves, and shower heads I would need. She helped me order the right ones that also matched the style of the bathroom. Such great customer service and we are super pleased with the choices she helped us pick out!”
“I recently went into the Rochester Hills store to purchase 5 appliances for my upcoming move into a condo. I had been to the store about 3 weeks earlier but I didn't write down the model nos. Joe the sales person on hand was able to do the research and get me everything that I needed for my move. It took some time however he was very thorough and I appreciated all his efforts to get things ordered. Thanks again!!!”
“"I recently visited Home Depot and had a fantastic experience. The store was well-organized, making it easy to find what I needed. The aisles were clean and stocked with a great selection of products. The staff was friendly, knowledgeable, and ready to assist. Overall, it was a smooth and enjoyable shopping trip. I’ll definitely be returning!"”
“My recent trip to Home Depot was a great experience.We had the pleasure of meeting Joey as we were cashing out.He was informative friendly and a outstanding with helpful tips.”
“Got a great help with a good smile at garden exit. He even offered to help lift those 40lbs top soil into my car which I declined, he offered to return the special cart which I'm grateful.”
“Talk about service after the sale!This showroom doesn't actually sell the appliances. But you can learn about them ahead of time.After you own them, you can go back and take a 3 hour cooking class that is really helpful.Everyone who works here is very pleasant to work with.”
“Great for ally carpet extraction needed tools and marvelous cleaning supplies. Everything I need under one roof. Saves time and money, especially in today's economy.”
“I bought two big potted inpatients for my very shaded porch and one is not doing well compared to the other. Both were watered on Friday and today, one is very wilty looking. The price was so much cheaper than English Gardens which thr same planter was priced at $52.99 So of course, Home Depot was way less expensive at $18.99. However, if one plant dies, well them it won't be quite as inexpensive.”
“I like the store it's got so many different product whatever you need for your house is available at home Depot The only things that location don't have to ask a question to the employee to let us know where the product is”
“Amy from customer service saved the day. Their delivery drop the ball. I live in a condo complex. The driver dropped my purchase at a whole different part of my neighborhood. He took a picture of a tree. Not an address not a condo. But a tree. Anyway, Amy saved the day and made it right. I usually use the Macomb Twp HD. Utica is just as close. I will use that store now”
6AM - 8PM
45301 Northpointe Blvd, Utica
Appliances
“Great customer service! Especially the returns department. They are very fair and quick and always have a smile on their faces. In every department I am immediately greeted with "can I help you find something?". They always are in stock.”
10AM - 2PM
1295 N Opdyke Rd, Auburn Hills
Appliances
“Absolutely wonderful experience were greeted by Andrea, and she could not have been more pleasant, a very knowledgeable individual and just a joy to deal with thanks for all the stellar advice.
We bought our cook-top from her”
“Got a great help with a good smile at garden exit. He even offered to help lift those 40lbs top soil into my car which I declined, he offered to return the special cart which I'm grateful.”
10AM - 6PM
1073 Perry St, Pontiac
Appliances
“Can honestly say they will do everything they can to work with you. Had a great experience with them. Just be honest with them and they will do their absolute best to help you through it.”
6AM - 10PM
37000 Van Dyke Ave, Sterling Heights
Appliances
“The deck sander I reserved was to small but fortunately they had a bigger one available. Except for their new POS ( which is a pos or just 1st day troubles) everything went smoothly. The staff was very helpful and knew their equipment. I rented from them before and will do so in the future.”
“I was very pleasantly surprised how Tasha went out of her way to find the product I was looking for today. What a great employee you have there. She even went and found what I was looking for and found me! Not many people do that sort of stuff now a days”
“I,m requesting a copy of my porfile of payment history as requested weeks ago abc in Dearborn has fail to send out and just made a payment nor did they add 25% off what kinda of business are you doing please sent 23 e Adams ave Detroit mi 48226”
“Matt and Maddie helped me 6-25-25 with my return. I had some trouble finding my receipt and they were able to access my card account and help me get the issue resolved. So happy I don’t have to haul that entry door back and try and dig up the receipt. They went above and beyond what was necessary. I love this location and all it workers. I shop at many locations and I love this one the best!! Thank again for the excellent customer service”
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“Had another great experience at Sargeant Appliance Rochester last week. Emergency replacement of our refrigerator was easy and quick. Our salesman Henry was terrific. Next day delivery of the fridge with two friendly and capable service men made the entire process seamless. Love the new four door refrigerator!”