-
October 2023 by J F
Just blown away by the craftspersonship and customer service/care of this business! Purchased a mattress in 2017, called in 2023 (6 years later,) about servicing my mattress, for something that was likely my fault. Mattress was picked up, serviced, **made brand new** and delivered back home -- all under warranty.The amazing product and thoughtful business practices of this company are top notch, beyond any expectations. If you're looking for a great night's sleep; on a great mattress and because you're supporting an amazing local Michigan business, invest here.
-
October 2023 by Jessica F.
Just blown away by the craftspersonship and customer service/care of this business! Purchased a mattress in 2017, called in 2023 (6 years later,) about servicing my mattress, for something that was likely my fault. Mattress was picked up, serviced, **made brand new** and delivered back home -- all under warranty. The amazing product and thoughtful business practices of this company are top notch, beyond any expectations. If you're looking for a great night's sleep; on a great mattress and because you're supporting an amazing local Michigan business, invest here.
-
June 2023 by Dawn Lewis
Love our new mattress! Great product and great service. Purchase and delivery made very easy. So glad to support quality Michigan business
-
March 2023 by Renee Campbell
If you ever wondered what it might be like to sleep on a cloud, Harbor Springs has the answer. Not only is the mattress hand made from natural materials, those materials are from right here in Michigan.From the quality of their products to the customer care, this is the way all businesses need to be run.This family-owned business knows the value of treating the customer with dignity and their service goes above and beyond. The gentleman that delivered my mattress actually is the same man that hand stitched it just weeks earlier.With my other mattresses I felt as if they were pushing against me. With my Harbor Springs mattress there are no pressure points, just soft support.
-
March 2023 by Deanna Kowalski
Great sales team Jennifer and Rick are the best
-
January 2023 by Susie Sills
Harbor Springs Mattress is truly amazing. I was afraid to make a wrong pick, so I went here and they were so easy to work with patient, accommodating and honest. They also made installation a stress-less breeze.Working with them has truly changed my life and I love my mattress. Highly reccomend.
-
January 2023 by Nicole Mahoney
We are so pleased we found Harbor Springs Mattress Company! We had been searching for a hand crafted mattress made with all natural materials for some time. We came across Harbor Springs Mattress Company online and decided to make the trip from Cleveland, Ohio to Michigan. The moment we walked out of our appointment with Rick at the Rochester Location, we knew Harbor Springs Mattresses were undoubtedly the best fit for us. We just ordered our Mattress a couple weeks ago and can’t wait for it to arrive!
-
January 2023 by Hannah Marie
If I could give this more stars I would!! An amazing mattress and worth every penny. I live in Colorado so bought this mattress based off of reviews alone without ever even seeing it in person. I have had the mattress for over 6 months now and let me tell ya the people on the reviews are not lying! The Bed of Roses is the best mattress I have ever owned. It gives you the perfect amount of support where you need it (spine, shoulders, sacrum) but still maintains the softness. The products used and craftsmanship are next level. They also have a 20 year mattress warranty. That's unheard of today! It shows how much they believe and stand by their products. In today's cheap and disposable society they are producing products that are meant to last a lifetime. That's hard to find now. I would buy all my future mattresses from them easily. Another moment that made me smile (besides laying on this beautiful majestic mattress from the heavens every night) is when I called the store to check on the process of my order a guy named Zach answered the phone and said he just got done making my mattress that day!! How freakin'cool is that - to know the labor behind the products you're purchasing. They have a very friendly and down to earth team from the moment I placed the order until delivery. Very grateful for this products existence
-
January 2023 by M EC
BEST MATTRESS EVER! BEST INVESTMENT EVER!It’s been YEARS now since we’ve had our mattress. Maybe almost ten now? It’s still like new! They made it so well and with no chemicals or garbage in it! It’s been SO helpful for my back and full body chronic pain issues.I remember being so worried - we were going on mattress #4 or #5 by the time we discovered Harbor Springs - and still I had so much pain that was worsened by these other bad mattresses. But we took a leap of faith on our Bed of Roses (and many trips to the showroom) and we have absolutely zero regrets!From the time this mattress came home it’s been pure relief! I hope I never have to buy any other makers mattress; and ours is still literally looking and feeling like new so it’s not even time to update it with Harbor Springs which is something this company offers! We barely move and still we have no dents! That’s amazing.Thank you Rory and Harbor Springs mattress everyone! I tell anyone and everyone how much we love our bed from you!
-
July 2022 by Kathy Schafer
A few years ago I woke up to the fact that I needed a new mattress so I began shopping around on my iPad! I like to examine reviews others have quietly made and since I’m rather interested in quality, handmade items I quickly narrowed down my search. For many years I’d heard and read about a couple Michigan firms who specialized in custom manufactured mattresses and quickly narrowed my choices to two companies. Another quirk of mine is I like to shop local! Rory greeted me as I walked into Harbor Springs Mattress Company in Traverse City as I took a fast walk up and down the aisle sitting on the side of each style. It didn’t take me long to settle on the Bed of Roses! Rory was charming, friendly as we sat down and he walked through the various construction layers of the mattress—needless to say, I ordered my mattress and walked away eagerly anticipating the arrival of my new mattress! The Bed of Roses ? is as comfortable as the day I bought it! We spend half of our lives ? sleeping so it’s important to have a great mattress. I recommend to anyone shopping for a good night rest to consider the Harbor Springs Mattress Company—it’s hard to beat their lifetime warranty, construction materials, and friendly white glove treatment. On a scale of 1 to 10, I give them a 15!! Katherine ??
-
June 2021 by Liz Tegland
I wanted to wait a bit to get used to my new mattress to write a review, but as it turns out, I didn’t need to.
-
August 2020 by KB MILLER
I saw the Owner about 15 years ago on channel 2 and the simple fact that he makes mattresses the old fashioned way sold me on a Mattress but today I swing by the Store and was almost sold today but ya godda have your mate test it as well unless your single, Either way I will own one of these Quality Mattresses, & the warranty blows the competition away simply WOW! also If I could drop my self employment and work for this Company I know It would be a good thing as well. If my more than 100,000 followers watch, I will do a full on review of this product & a lucky person well that's it for today my loyal fans ? keep a look out ya never know.
-
April 2020 by Art Clark
great product , owner very nice.
-
March 2020 by Margaret Lomasney
We are extremely happy with the King Harborlight and 2 Bed of Roses Queen mattresses we purchased from Rory a year ago. In fact, we are so happy we just purchased another King Harborlight for our cottage. Every night my husband goes to bed he says " I love this mattress". A great company and great people working at the Harbor Springs store and the Rochester store. We highly recommend their mattresses
-
March 2020 by Brian Reno
Hand made. Custom made. Made in America. If those three things aren't enough, try it. Easily the most comfortable bed in which I have slept. It's not just a stack of foam, these are real beds, they way they used to be made.
