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December 2023 by Tony Rosas
Slow slow workers!!!! ?
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September 2023 by Tim Simmons
Worst bank in town
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August 2023 by mike richards
Cant say much good about Chase. The latest is I simply wanted to reorder some checks but in four attempts over several days it would fail to take the order AFTER i entered all my info. Seems like a bank would want you to be able to get new checks. But they can't make this SIMPLE process work? I order tons of stuff off Amazon without a hitch but Chase can't successfully process an order for a box of checks. Unbelievable.
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June 2023 by Jason and Matt
Terrible Bank do yourself a favor and go to a credit union
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May 2023 by Bruce Milnes
Walked in during operating hours and wanted to open an account and was told I would need to make an appointment. There were about 5 managers standing around chatting but I guess they didn't have time to take care of a customer and open a new account. I already have one account with them but they didn't take time to inquire. I walked into the Bloomfield branch and opened an account without an appointment.
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May 2023 by J M
Terrible Bank do yourself a favor and go to a credit union
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September 2022 by Mel Z
Great team @ Chase downtown Rochester. Thank you Nino and T !!
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May 2022 by marcela gavilan cabrera
Worst customer service
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August 2021 by Toadnurse
Better than the other branches
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July 2021 by kelly hong
Slow service
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April 2021 by Mary Durkin
Chris and Stacy do an excellent job with all of our accounts. Very will to assist and find the best products to invest our money.
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January 2020 by Tom Zara
I really like this Chase branch! All the tellers are very friendly, know be my name, and are very efficient. Although it’s not the closest branch to my home, it’s worth the extra commute!
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January 2020 by Tom Z.
I really like this Chase branch! All the tellers are very friendly, know be my name, and are very efficient. Although it's not the closest branch to my home, it's worth the extra commute!
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May 2017 by Markus Mueller
I like to do business with my local Chase branch. I didn't choose them for refinancing, but that is no problem. I like the friendly and personal banking experience with Christopher Steward
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November 2016 by matt burton
It's a bait and hook approach at Chase. Make sure to shop around and understand the total costs to refinance.