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February 2024 by Marsil Marcel
Walked in with no appointment due to a busy schedule, i needed a business account opened. A lovely lady DeAnna c Poser had to reschedule an appointment to accommodate my banking needsShe was amazing and very very helpful and i must say very knowledgeable as well.
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February 2024 by Marsil Y.
Walked in with no appointment due to a busy schedule, i needed a business account opened. A lovely lady DeAnna c Poser had to reschedule an appointment to accommodate my banking needs She was amazing and very very helpful and i must say very knowledgeable as well.
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January 2024 by Ed Primeau
Great service with Jasmine today!!
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November 2023 by Colin Reed
Fast service and friendly tellers. The parking lot kinda sucks at this place, though, and getting in and out is a nightmare
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September 2023 by Giezi Mora
Worst chase in the state. If you come here expect discrimination from the racist employees, especially from heather the manager.
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September 2023 by Ladonna T.
We love this bank, they are so very available and very friendly to work with. We have been with this bank for like 10 yrs now. We wouldn't trade for the world.
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May 2023 by Christine Gibson
I should have believed the other reviews. 2:15 on a Tuesday afternoon and Ive been sitting in the drive through for 12 minutes with no movement, three cars back.
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December 2022 by Susan M.
I used to use this bank branch when running errands since it's close to all the shops I frequent. Making a left hand turn onto Rochester Rd is a hassle so I try to visit when I am heading north and not back south to the horrible Troy School District area where the trashy president of the school board is stalking me Yelp.
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September 2022 by Icha Himura
This is one of the worst Chase bank I have been encountered, Jackie the teller, seems to really hate her job. She didn't greet me but gave me an attitude right away. I came to deposit a check, and I happen not to have my checking account so I gave her my Chase credit card and my ID and she told me that I should give her my debit card and she gave me a "look" right away and when I try to write down the checking account in the back of the check she took the check right away and stamp it with an attitude. I hate to say this, but I really never had good customer service from Chase Bank but this location just the worst.
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June 2022 by Varun Ramasagara Nagarajan
Bank was good and teller was very quick and helpful, but this only has a drive thru ATM. There is no walk up ATM in the vicinity.
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June 2022 by Lindsey Gjoka
Never answer the phone. I had a very easy quick question to ask. Not that hard to pick up the phone.
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May 2022 by Jonathan Bruyn
Very nice Bank, Good sized as well as very clean. The staff is friendly and helpful. The only small thing, the wait for the next available teller, was a bit long. However, the line went quickly. I was able to process my banking needs in quick formation.
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May 2022 by Richard Hsu
One employee is very rude. I can see why it’s only 2.6 stars review lol
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April 2022 by T M
04/08/2022 10:25 am. Went in bank to get change. Waited about 10 minutes in line while 1 teller took care of 2 customers. The other teller that was working the drive through asked me to step up to assist. I asked for change also asked for auto loan rates. She told me I could go online to get the rates.....What, I'm asking You while I'm here what is your auto loan rates. The she told me could make an appointment with someone else. I said I'm just looking for a number ??? She would not help !! This bank will not get any more of my business !! The teller was of no assistance other than providing me change. She was shutting down any possibility for this bank to provide me an auto loan. Horrible way to do business.
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November 2021 by Katie
The most amazing women work here. They make my day everyday ❤️ Love, Katie
