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September 2023 by Kirsten Sonquist
So I stop by the car wash around 3 o’clock and I was feeling really quite vulnerable because my leg was broken. This young man he was about five foot ten with green eyes really quite cute that was drying my car. Lovely man helped me out so much that I couldn’t believe it. he was just so generous. It makes me wanna come back to this car wash every week just in case I get to see him again.
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August 2023 by Jacqueline Thompson
Actual full service carwash, interior/exterior, hand dry, blown out mirrors... and no 'membership' needed. Buried back in a neighborhood, which was strange, but excellent service and the truck came out looking fabulous. The wash broke off the short antenna on the top of the truck, but they are going to find it and/or replace it.Will be back when I'm in town, for certain.
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August 2023 by Preston S.
Barely adequate job. Always have to follow up on what they do (e.g., wiping down excess water on the floor mats, having to go over the soft surfaces with a damp towel, etc.). Just went there now, and they put 3 out of the 4 floor mats in the wrong position.
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July 2023 by Jean-Pierre Dumas
Gave it a 4 star because the staff is super friendly and they did a decent enough job. It's the details that got missed. Like a coffee spill in plain sight. At $35 I don't expect a full detail but that should have been caught. There were 3-4 more small areas that got missed but this was the most obvious one.
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July 2023 by Joshua A.
Not too bad of a wash for the exterior. But lacked to clean the interior, didn't wipe the dust off the gauge cluster, diss vacuum under my mats, "cleaned the windows" (I had to re-clean the windshield myself because of how many smear marks they left). I don't know anything about detailing but I re-cleaned the windshield better than a detailing service which is just embarrassing for them. If I could get my money back I would.Also the wash did not clean bugs off my front bumper.
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June 2023 by Ryan Cronk
Got an express was, Bill’s best. When I pay that much for a car wash I expect everything to be clean with some minor areas that may have spotting. This is crazy won’t be using them again.Customer service while I was there was amazing.
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June 2023 by Terry C.
I have been to many car washes, but this place is the absolute best in every way possible
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May 2023 by Dean Y.
After washing my vehicle at the Rochester, MI location I informed staff of substantial visible damage to a number of areas on the rear spoiler and rear windshield. Being a newer vehicle, I did note to the staff member making the report on site that the damage was not there prior to the wash, as they were trying to come up with all kinds of ideas to somehow place me at fault.. A damage report was poorly created and provided with photos taken, but in the end despite all efforts to have this corrected this business denied any responsibility. Having been a loyal customer since opening, I am highly disappointed. Needless to say, I will not be back and do not recommend this company to the public.
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May 2023 by badgtz
Probably the ONLY brush car wash I will go to. I normally only use touchless car washes, but sometimes you need to get the bugs off. This place does a great job! Minimal swirl marks and the towel dry is especially detailed, even down to spraying out the side rearview mirrors so they don't splash and drip and then dry hard water spots on your now clean car. Nice job Mr. C! Keep it up!
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May 2023 by Panda T.
This is pretty terrible for cost. I live in an apartment so I can't wash it myself or I would. Mr. Cs would benefit by having self service stations.
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April 2023 by Laurie Sobo
This is the most amazing car wash I have ever been to, I will NEVER go anywhere else again. For very reasonable prices, there are a multitude of washes & other services you can choose from, & they actually wipe the interior of your door jambs/trunk down after a wash. My car always comes out looking spectacular. They are extremely friendly here & no pressure or upselling of anything at all, which is such a nice change from where I used to go, I used to dread that part, but now, getting my car washed makes me happy, it's always done beautifully by friendly people. You have lifetime customers in both my husband & myself :-)
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April 2023 by Maksim Sokolov
$36 for a exterior and interior wash. I specifically asked them if they hand scrub the wheels, they did not and my wheels were dusty and half cleaned even though they state they do a hand wipe down of the wheels. I have weather tech floor mats which were half clean (paid extra for). The kids here just don’t care and have no attention to detail or care for their craft. I usually go to Visibly Clean off Woodward in Ferndale they care and are cheaper for an in and out hand car wash.
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March 2023 by Joseph Saliba
Sal is amazing, best manager I’ve seen yet. Great dude, respectful, really makes sure the customer is satisfied with the wash before I leave and even asked if I wanted to look at it a second time to make sure. It was awesome. Gave me a fist bump and had a great day after that. Give this dude a raise
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March 2023 by M L
My family and I are loyal customers.. they do a great job but have been noticing poor customer service from some of the kids working there, A man in a red jacket was very rude to my father the other day. I have also witnessed the poor attitude from the same kid. The woman in the office is very kind and my car always looks great after my wash but hopefully they will fix the attitude problem going on.
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January 2023 by John Peters
I have watched as this once first rate service establishment has gradually raised its minimum wage and prices while it attention to detail in cleaning has dropped off. Pay $20.00+ for an interior and exterior cleaning. Your chances of the interior being cleaned thoroughly are like your chances at a roulette table. More than once I had to point out the lack of cleaning then wait while it was belatedly done. More than once I have arrived home only to discover the neglect. Premium price and premium wages should produce a premium service. Sadly, they do not. Get the exterior only clean for $8.00 anywhere else and do your own interior.
