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December 2023 by Kay Pea
It was my first visit and I was very impressed! I recently moved to the area and needed to find a new nail salon. So glad that I found a great one on my very first try.Astha gave me one of the best pedicures I've ever had. She was pleasant and friendly and it made for a very nice experience. I already have another appointment made.
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October 2023 by Fatima Mohammed
Request a lady to do your pedis. Every time we go in, he's the only one available and somehow I get stuck with him. We come here regularly . The shellac polish is good quality and lasts. The pedicure is awkward. He can't hear when I describe the service I came for. They need to organize the entry better. The front is so crowded and people are yelling at you as soon as you walk in. PICK A COLOR GO THERE SIT HERE. The colors are no where to be found and the man with the feet fetish is gross. One star because my partner has wonderfully polished feet and I like my toe nails at the end. Minus 4 stars for the garbage attitude lately.
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January 2023 by Janet Morelli
Had a gel manicure in which my many of my nails peeled 3 days later. Called and asked to have them redone and was treated rudely by nail tech when I arrived. They did not care nor seemed apologetic .Service: Manicure
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December 2022 by Carly Silver
I always love my nails once Heidi has done them. Highly recommend
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October 2022 by Maranda Bukacel
I have been going to obsession nails for over a year now and I can honestly call myself the DUMBEST human being for supporting this business that long. I have had some of the rudest and most unprofessional experiences inside this nail salon.One of my most recent experiences was when I had an appointment at 10 AM with Thuy, i was there for 20 minutes waiting because Thuy was late. She then rushed my nails, leaving a hair in the nail after i asked her to remove it and dropped the nail polish bottle that was supposed to match my toes. After that she rushed painting my toes, leaving the old polish still on and around the sided with a color that doesn’t match my nails.I didn’t say anything about how upset I truly was because at that point i was completely sick of how unprofessional this business is.I am NOT paying for services that are rushed because an employee showed up late and has to be ready by their next appointment time. This is just one of the many bad experiences i’ve had here.Katelyn, the owner, is incredibly and shockingly rude. I’ve witnessed on many occasions her talk poorly about other customers.Just because I am young doesn’t mean it’s okay to take advantage of my time and my money. I’ve waited one too many times in your business and the quality of your service just isn't what I want to pay 50-70 dollars (plus tip) for every 2 weeks.Service: Acrylic nails
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September 2022 by Rebecca Miller
This used to be my go to place. Not any more. I typically have beautiful long nails with Shellac done to them. The nail tech assigned to me literally cut my nails down to the skin using the cuticle nipper as he clipped the "side growth". Never asked me how long I wanted them or how I wanted them shaped. He already had 4 nails gone before I realized what was happening. He was supposed to be tending to the cuticles at that point. When I made a comment about him cutting my nails, his response was "you not happy? I thought that's what you would like." How do you know what I like if you don't ask?!? His solution, he can add tips on for a small charge if I want them long again. ?
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August 2022 by T M.
Lily did a great job with my pedi and dip mani. She is very friendly and it is always a pleasure talking to her while she works. Very pleased with her work and great personality! Highly recommend!
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July 2022 by Marissa Demchak
I called Obsession at 4:55 * hoping * to get in for a manicure , and maybe a pedicure - I was undecided at the time . So I was able to get in for a basic manicure at 5:45 the same day . I got there and decided I did in fact want a pedicure too if there was enough time . I was so greateful when they said yes , they could do the pedi as well. Jenny did both my mani & pedi and she did a wonderful job on both services ! She was more then happy to spend a little extra time on my feet when I asked her to because they were hurting really bad because I stand on them all day for work . Thank you Jenny for getting rid of the pain . She also shaped my nails exactly the way I asked her too . I am very happy with the way everything looks . She is also very friendly and nice to talk to .Services: Manicure
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June 2022 by Bella B.
Me and my family used to go here all the time to get our gel nails done. Definitely not after this time, a week after i got my nails done they started changing colors and she had made my nails crooked and all the materials they were using was not sanitary at all, nothing was cleaned after they finished someone's nails, they would use the same supplies for the next costumer. They are also very rude and talk bad about you. And told me they would not redo my nails because i used hair dye or something to make them turn this color. Which i don't do anything i just got out of high school so i don't work. My sister is a cosmetologist and said gel should never turn like that, and it never has out of all the years i've got them done. I DO NOT RECOMMEND THE ROCHESTER HILLS LOCATION. the girl who did my nails was named Michelle. So if u come to this salon i do not recommend going to her.
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June 2022 by Lexie Wilson
I had Nancy , my first time coming here I heard great things , my nails are fine until it got to the design . she couldn’t do a simple flower ? how it was on the picture so i said forget , leave them clear and i’ll do them at home . $55 for short clear nails ?! plus she was on the phone the whole time . never coming back and I do not recommend NancyServices: Nail art
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June 2022 by Emma Walters
This place is absolutely wonderful! I moved away a few years ago and continue to make the drive back because their work is just so fantastic. I recently got my nails done for prom and graduation and my nail tech went above and beyond with my acrylic set, it looks exactly like the picture I showed them. They’re so beautiful and I’m absolutely in love. I could not be more grateful for such a wonderful nail place!Services: Nail art
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May 2022 by Jessica H.
This was one of the worst manicures I've ever had. My nails are rough on the edges, and they didn't even offer me any lotion. My fingers felt like sandpaper after. The receptionist and the stylist were not friendly at all. I would never go here again. My nail salon always has you wash your hands after cleaning up your nails and puts lotion on before starting the Polish or gel.
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April 2022 by Julie 1.
You're gonna wanna read this lol... I made an appointment at 6:30 and they called me at 5:30 asking if I could come in earlier, that was fine. I got there and they asked me to pick out my colors, I'll dd the picture of what I wanted.... Vs what I got... I wanted French tips with pastel colors for Easter. Kim was my nail tech, and she helped me find the colors (took about 15 minutes). I suggested we didn't do a teal color (bc it's not pastel) and she said it would be fine. We sat down and she started drilling off my previous dip, she kept getting distracted by the game on her phone and drilling my finger instead. It never cut me, but was still uncomfortable. I think it's pretty unprofessional to be playing a game and consistently looking over at it. I arrived at 5:45 and got out at 7:15 (I also don't feel like this was worth $55)the teal finger bothers me so much lol. I should've pushed that I wanted pastel more, so it's not entirely her fault. I try coming here again, just with a different nail tech! (UPDATE 3 days later and the color is already CHIPPING off!!!)
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March 2022 by natalya toundas
Best place to get your nails done. The staff is friendly and does great work! Katelyn has done a fantastic job on my nails for many years!Services: Gel manicure
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March 2022 by Lindsay Land
Obsession is the best! My Shellac Nails stay looking great for over two weeks! I let Katelyn pick my color and nail art and love it every time! She’s the best! I never have to wait and get in and out quick.Services: Gel manicure
