Opalus of Rochester is a highly acclaimed jewelry shop known for its exceptional customer service, expert craftsmanship, and extensive collection of gems and natural stones. Customers consistently praise the friendly, knowledgeable, and accommodating staff, who take the time to educate and guide clients through the entire process, whether it's a simple repair or a custom jewelry creation. The shop has earned a reputation for its exceptional attention to detail, with reviewers highlighting the beautiful restoration of intricate jewelry pieces and the perfect fit of repaired rings. Customers appreciate the fair pricing and the shop's willingness to accommodate their specific requests, making the experience truly personalized. Opalus of Rochester is not just a jewelry store, but a place of discovery, where customers can explore and learn about various minerals, gems, and family heirlooms. The staff's passion for their craft and their genuine interest in their clients' needs have made Opalus a standout in the industry, earning it the trust and loyalty of its customers.
First time visiting and it was well worth the trip. Got a beautiful necklace at a reasonable price. Learned a ton while I was in the shop. 10/10 will come back again for sure!
November 2023
Lulu and Derrick are amazing. Kind people who are genuine and do beautiful work. I’ll never get my jewelry from anywhere else now that my fiancé and I have found them. After I got my first custom pendant from them we’ve ordered our wedding bands and also my engagement ring came custom from them. I would recommend them... read full comment
September 2023
Derrick was super helpful and remade a tear drop chlorastrolite ring for me within 90 minutes! Their selection of gems and natural stones is really impressive. I highly recommend. We'll be back to have custom earrings made!
