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December 2025 by Mary Ball
I went to pick out a few giftcards and some dog toys for my kid’s teachers who both have dogs (and a fun new toy for my pup). When I walked in it wasn’t busy, but there were staff members walking around making the place organized and keeping an eye out to see if anyone needed help. I passed the salon and someone was dropping off a very rambunctious fur baby (obviously toddler) but happy dog. The staff didn’t act exhausted, even though it is close to the holidays, but were genuinely excited for their time with this guy. As I checked out with my giftcards and toys, the cashier rang everything up and then double checked the balance on the cards to make sure the recipients would have no issues using them. They really do care here, and it’s worth my time and doesn't cut into my threshold of “dealing with people” by going to this store. 10/10
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December 2025 by Lisa Sellars
I was having a problem finding a treatment for my kitty. It was suggested I try Petco. I called the Petco and was told they had it. When I arrived, I was greeted right away, was able to get the treatment and was given a great deal of information to help me help my kitty. I will definitely return to Petco in Rochester Hills, Mi again.
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December 2025 by Julianna Kanou (GSG)
Brandon was very helpful and answered all my questions! Bella
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November 2025 by Maeve MacFarlane
Everything was amazing as always
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November 2025 by Iztchel RV
They were very friendly and the service was quick. You can tell they really value their customers. I’ll definitely shop here again!
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November 2025 by Breanna Baker
My daughter loves to go in to see the fish and birds. Lots of variety.
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November 2025 by Mary Racette
Have a lot of Pet supplies i need at reasonable prices
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November 2025 by Jessica Rorick
Went to the petco in Rochester hills, employee named Kaden was such a big help! So polite too. Will be back!
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October 2025 by Brandy Miracle
I don’t remember if it was Abby or Abigail im so sorry but she went out of her way to help me figure out the best options for my kitties and our home. Her patience and kindness in my stressful moment was so appreciated!!!
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October 2025 by Glenn Paraskevin
Excellent staff and great place to take your dog.
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October 2025 by Jen
Had a great experience here tonight with Marcus! He was so helpful and very kind. We greatly appreciate you Marcus and Petco! Thank you!
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September 2025 by Andrea
I took my cat to their vet clinic for the first time yesterday. I was very impressed with the staff and services! They were all so friendly and welcoming. The wait time was under 5 minutes as well. It was such an upbeat positive environment. The prices are very reasonable compared to my former veterinarian. They charged half the price I used to pay for annual vaccinations. The vet staff and cashier were great! I will definitely be returning! Thank you Petco friends!
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August 2025 by MAY
They sell everything to welcome a new member of the family.
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August 2025 by Anne Lies
I really like this store not just because it's close to where I live but also because I can always find what I need and the service is always excellent!
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August 2025 by Shero Nesimi
Terrible experience, customer satisfaction is slim to none waited 10 minutes in line at register and nobody came to help.I would avoid at all costs they don’t take customer satisfaction serious at all and that’s something anyone can offer at no cost and they can’t even do that.
